How to Set Up a New Jive Account and Profile - dummies

How to Set Up a New Jive Account and Profile

By Kacey Kroh, Abshier House, Abshier House

Jive is a new business social-software option that many large companies have begun to incorporate into everyday life. Jive is also available for small businesses. Many of you may be wondering how to get Jive on your computer, tablet, and/or smartphone so you can set up a new account for your business and start Jive-ing.

Since Jive is an enterprise software solution, downloading and setting up a Jive account is not as easy as you would assume — it’s even easier!

Installing Jive software and creating a Jive account

Because Jive is enterprise-only software, instead of downloading the software from the Internet and following the registration process, you will have your software preinstalled and an account created for you by an employee from your company’s IT (Internet Technology) department.

If you are the business owner or a member of the IT department, follow these steps to get the software:

  1. Contact the Jive sales team.

    Tell them how many employees you want to include, and they will give you a price quote.

  2. After the sale has been negotiated and finalized, the Jive sales team will send you a digital copy of the software with a list of serial numbers to activate the software in each workstation.

  3. Activate the software on all applicable computers. You then need to login to the application from one of the workstations with the credentials the Jive team provided.

  4. When logged in with the provided credentials, you can start creating account usernames and passwords.

  5. The IT department (or you) can distribute usernames and passwords to all the employees for whom accounts were created.

Since all of the hard work has been done for you (provided you aren’t the person who purchased, installed, and set up the software), simply launch the application and login to your new Jive account.

Customizing your Jive profile

If you are a new user you will be immediately prompted to add information to your profile when you sign in to Jive for the first time. The profile page will ask for such information as follows:

  • Full name

  • Office address

  • Phone number

  • Email address or addresses

  • Position in the company (job title)

  • Account connection links to LinkedIn, Facebook, Twitter, Google+, etc.

  • Interests

  • Profile photo

Fill in as much or as little information as you like.

Keep in mind required information will be marked with an asterisk (*) so this information will be needed before your initial login can be completed.



If you are a returning user and you want to add more information to your account — no problem! Login to Jive. In the top right corner of the screen a profile icon or your user photo is displayed along with your username. Click on your username and select Edit profile & privacy. You are presented with the same profile page as before. Add the missing information accordingly and click Save at the bottom of the screen.

To disconnect your linked accounts such as LinkedIn or Facebook you must go to those particular websites and navigate to their settings page where you then look for a heading labeled “Groups,” “Companies,” or “Applications.” Locate the profile link to Jive and remove the community access you granted to that individual website.

After you have updated your profile successfully, Jive will not only become a handy tool to use around the office but will become business as usual.