How to Resolve Sync, Computer, or iTunes Related Issues with the iPad mini - dummies

How to Resolve Sync, Computer, or iTunes Related Issues with the iPad mini

Sometimes the iPad mini may have issues that involve synchronization and computer–iPad relations. If you’re having problems syncing or your computer doesn’t recognize your iPad when you connect it, here are some things to try:

  1. Recharge your iPad.

    If your iPad mini acts up in any way, shape, or form, the first thing you should try is to give its battery a full recharge before you proceed.

    Don’t plug the iPad’s Lightning-to-USB cable into a USB port on your keyboard, monitor, or USB hub. You need to plug it into one of the USB ports on your computer itself. That’s because the USB ports on your computer supply more power than the other ports. Although other USB ports may do the trick, you’re better off using the built-in ones on your computer.

    If your computer is more than a few years old, even your built-in USB ports may not supply enough juice to recharge your iPad. It’ll sync just fine; it just won’t recharge. If it says Not Charging next to the battery icon at the top of the screen, use the included USB power adapter to recharge your iPad from an AC outlet rather than from a computer.

    Most powered USB hubs, the kind you plug into an AC outlet, will charge your iPad just fine. But passive or unpowered hubs — ones that don’t plug into the wall for power — won’t cut it when it comes to charging your iPad.

    If you’re in a hurry, charge your iPad for a minimum of 20 minutes. For faster charging in any circumstances, turn off your iPad while it charges.

  2. Try a different USB port or a different cable if you have one available.

    It doesn’t happen often, but occasionally USB ports and cables go bad. When they do, they invariably cause sync and connection problems. Always make sure that a bad USB port or cable isn’t to blame.

  3. Restart your iPad and try to sync again.

    1. Press and hold the Sleep/Wake button.

    2. When the red slider appears, slide it to turn off the iPad and then wait a few seconds.

    3. Press and hold the Sleep/Wake button again until the Apple logo appears on the screen.

    4. If your iPad is still frozen, misbehaves, or doesn’t start, press and hold the Home button for six to ten seconds to force any frozen applications to quit.

    5. Repeat Steps 1 through 3 again..

  4. Reinstall iTunes.

    Even if you have an iTunes installer handy, you probably should visit the Apple website and download the latest-and-greatest version, just in case. You can find the latest version of iTunes at