How to Find Help Troubleshooting Your iPad mini on the Apple Website

By Edward C. Baig, Bob LeVitus

If you try everything you can think of and still have problems with your iPad mini, don’t give up just yet. There are a few more places you may find help. Check them out before you throw in the towel and smash your iPad into tiny little pieces (or ship it back to Apple for repairs).

First, Apple offers an excellent set of support resources on its website. You can browse support issues by category, search for a problem by keyword, read or download technical manuals, and scan the discussion forums.

Speaking of Apple’s discussion forums, you should definitely check them out before you deem your mini unusable. They’re chock-full of useful questions and answers from other iPad users. If you can’t find an answer to a support question elsewhere, you can often find it in these forums. You can browse by category or search by keyword. Either way, you find thousands of discussions about almost every aspect of using your iPad.

Now for the best part: If you can’t find a solution by browsing or searching, you can post your question in the appropriate Apple discussion forum. Check back in a few days (or even in a few hours), and some helpful iPad user may well have replied with the solution. If you’ve never tried this fabulous tool, you’re missing out on one of the greatest support resources available anywhere.

Last, but certainly not least, you might want to try a carefully worded Google search. You might just find the solution.