Still, it’s difficult to learn every feature of a robust and dynamic collaboration and communication tool — especially one like Slack that consistently releases exciting new features. To that end, this article offers resources for you to expand your knowledge of Slack, stay abreast of new developments, and deal with issues as they arise. It’s folly to think that they never will.report a bug or chat with a Slack support rep. Slack support site is clean, intelligently laid out, and remarkably robust.
This invokes special functionality designed to quickly contact Slack support within the app.
You can submit feedback to Slack by sending a message in a channel or group message as well. Your message goes to Slack, not the others in your channel or user group. Just remember to start your message with /feedback.
Only members of the Enterprise Grid plan qualify for real-time phone support.If you’d like to learn some more ways to save time and do cool things, head to Slack’s tutorial page. Here’s also ten great Slack tips to get you started.
If you thought of a way to make Slack better in some way, then the company wants to hear it. Simply start a message with /feedback and detail your suggestion.
- Slack App Directory: To be sure, Slack’s native functionality by itself helps employees be more productive. Power users understand, though, that you can do a great deal more by taking advantage of others’ complementary creations. The Slack App Directory lists the most popular and newest ways to extend Slack.
- Slack webinars: Slack offers many live and on-demand webinars. Each delves deeper into topics such as security, shared channels, and administrative controls.
- Slack’s official blog: Several People Are Typing is the name of Slack’s blog. Here you can read articles, case studies, product announcements, and other goodies designed to help you get the most out of Slack.
- Slack’s official YouTube channel: Slack publishes a slew of informative videos, customer-success stories, and conference highlights here.
- Slack on Twitter: Follow this account for product announcements, blog posts, and general news.
- Slack Status on Twitter: Slack uses this account to appraise customers of network outages and other technical problems. Note that tweeting at @slackstatus does not open a support ticket. You’ll need to use an alternate method described in this article.
- Slack Platform Community: If you like to build things and are interested in the future of work, then this is the place for you. Chapters are popping up all over the world.
- Online training: You can find a variety of Slack-specific courses on sites such as Udemy, Lynda, Coursera, and YouTube.
- Reddit for Slack: If you’re looking for vibrant discussions, you could do much worse than going to r/Slack.
Note that redditors can be a feisty bunch if you violate a Reddit norms. Make sure to read the rules for each subreddit.
- Existing Slack workspaces: Depending on your interests, you can find many existing private social networks and collaboration spaces. You may want to connect and interact with fellow marketers, HR folks, entrepreneurs, musicians, fathers, or even Star Wars
- Head over to slack.com to find oodles of developer documentation looking to build your own apps. You’ll find information on all of Slack’s APIs.
- Slack runs a rich blog specifically for developers. Find technical announcements, tips, discussions, and more.
- Slack’s newly enhanced Block Kit allows developers to expedite the process of creating Slack powerful apps. It offers app templates, a message builder, and other neat features.
- Already create custom integrations for their organizations.
- Want to know more about extending what Slack can do.
- Build their entire businesses on Slack.
Check out a current list of the Slack's official events.
If you want to meet fellow Slack users in Paris, New York, or wherever, then this is just the ticket for you.