What Does eBay Motors Vehicle Purchase Protection Cover?

By Marsha Collier

A major benefit of buying a car on eBay is that you are covered against certain losses associated with some types of fraud. To qualify (this is the easy part), you simply need to purchase the car on eBay.

The Protection Plan gives you some pretty specific protections against conditions such as these that may result in losses:

  • You pay for a vehicle and never receive it.

  • You send a refundable deposit for a vehicle and never receive it.

  • You pay for a vehicle and receive it but suffer losses because

    • The vehicle was determined by a law enforcement agency to have been stolen at the time the listing ended.

    • The vehicle has an undisclosed or unknown lien against its title.

    • The vehicle make, model, or year is different from what was described in the seller’s listing at the time you placed your bid or offer.

    • A title is required for the vehicle by your state and the seller’s state but you did not receive a title from the seller and it is not possible to obtain a title from the appropriate DMV.

    • The vehicle has a title with an undisclosed salvage, rebuilt/rebuildable, unrebuildable, reconstructed, scrapped/destroyed, junk, lemon, manufacturer-buyback, or water-damage brand at the time the listing ended. (This protection is not available for vehicles listed in the Dune Buggies, Race Cars, or Trailers categories.)

    • The vehicle is less than 20 years old and has more than a 5,000-mile odometer discrepancy from the mileage as stated in the seller’s listing. (This protection is only available for vehicles listed in the Cars & Trucks and RVs & Campers categories.)

    • The vehicle had undisclosed engine, body, transmission, and/or frame damage at the time of purchase that will cost more than $1,000 to repair. The cost of repair to any one of those components must exceed $1,000.

      For vehicles in the Boats (engine and hull only), Buses, Commercial Trucks, and RVs & Campers categories, the cost of the undisclosed engine, body, transmission, or frame damage must exceed $1,500. Vehicles in the Race Cars category are not eligible for this protection.

Visit eBay to learn more about this protection and any current updates.