eBay Feedback Abuses You Should Report - dummies

eBay Feedback Abuses You Should Report

By Marsha Collier

All you have on eBay is your reputation, and that reputation is made up of your feedback history. eBay takes any violation of its feedback system very seriously. Because eBay’s feedback is transaction related, unscrupulous eBay members now have less opportunity to take advantage of this system.

Here’s a checklist of feedback abuses that will get you into trouble. These can all be reported through the Security Center:

  • Feedback extortion: A buyer threatens to post reputation-destroying feedback if the seller doesn’t follow through on some unwarranted demand. Typical extortion attempts include demanding a refund or a generous discount after the bad buyer has won the item.

  • Personal exposure: A member leaves feedback for a user that exposes personal information that doesn’t relate to transactions on eBay.

  • Malicious feedback: Writing malicious feedback is a sick game played by those who have very little to do with their time but upset upstanding eBay sellers.

    These sickies register on eBay with a new User ID and use the Buy It Now function to buy many items from a seller who has a high positive feedback rating. A few hours later, they leave dastardly negative feedback. The only goal of this action is to ruin the seller’s reputation.

  • –4 Feedback: Any user reaching a Net Feedback score of –4 is subject to suspension.

After you post feedback, your words are out there. They become part of cyberspace — effectively forever — and are there for all to see. Your words are a reflection of your online persona.

Know that eBay wields its power on a case-to-case basis. If the Customer Support representative doesn’t see things your way, you might just be out of luck. It’s happened to me more than once.