Training & Development: What You Can’t Glean from a Book

By Elaine Biech

Part of Training and Development For Dummies Cheat Sheet

You want your training session to be specific to your goals and provide information that can’t be found in generic training resources. To set your training apart from materials your participants can get online or from a book, be sure to do the following in your training:

  • Create a supportive learning environment.

  • Let participants know how they will benefit from the training.

  • Find out what participants need and expect and fulfill that need/expectation.

  • Involve participants in the training from start to finish.

  • Show a high degree of respect for each participant.

  • Assure that the training mirrors the actual job situation.

  • Reinforce positive participant behavior with recognition and encouragement.

  • Put your heart into the training session. If you’re giving it your all, your trainees will, too.

  • Take a personal interest in each participant.

  • Allow participants to get to know each other.

  • Know and polish your communication and training style.