Training & Development For Dummies
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Have you ever wondered why you spent the time to train your employees, but they still don’t seem to do what you trained them to? Include this 12-pack of good ideas in your training, and you can guarantee success.

  • Be prepared.

  • State the objectives.

  • Be organized.

  • Use visuals.

  • Answer questions.

  • Be enthusiastic.

  • Provide feedback.

  • Be flexible.

  • Prepare for emergencies.

  • Encourage participation.

  • Establish rapport.

  • Be yourself.

About This Article

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About the book author:

Elaine Biech has been in the training and consulting field for over a quarter of a century. She is President of ebb associates inc, an organizational development and custom training design firm that helps organizations work through large-scale change, and has been featured in The Wall Street Journal.

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