Samsung Galaxy S20 For Dummies
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Your phone is set up to work with up to 10 email accounts. If you have more than ten accounts, I’m thinking that you might have too much going on in your life. No phone, not even the Galaxy S20, can help you there!

After you tell your Galaxy S20 all your email accounts, the Email screen will let you see the inbox of each account or combine all your email in a single inbox. You can choose which option works best for you.

How to add your first email account

To get started, have your email addresses and passwords ready. When you have them, go to your phone’s Home screen. Look for the Mail icon; it is an envelope in silhouette. This is probably on your Home screen as one of the four primary shortcuts just above the Device Function keys or in your application list.
  1. Tap the Mail icon from the Home screen. This brings up a screen like the one shown. Choose one of the options to get started. In every case, it starts with entering your email address.

    Email app setup screen The setup screen for the Email app.

    Your email address should include the full shebang, including the @ sign and everything that follows it. Make sure to enter your password correctly, being careful with capitalization if your email server is case-sensitive (most are). If in doubt, select the option that lets you see your password.

  2. Tap the box to enter your password. Don’t be surprised if your S20 brings you to a special screen specifically for your email provider for you to enter your password. The following figure shows the sign-in screen for a generic email account.

    Email app sign-in The sign-in screen for the Email app.

    This figure shows the screen for a Microsoft Exchange account. One of these will work.

    Info screen for Microsoft Exchange account The Enter Account Information screen for a Microsoft Exchange account.
  3. Carefully enter your password in the appropriate field and tap Next. You’re asked for permissions. Just go with the default settings for now. This brings up the screen shown.

    The Sync Settings screen. The Sync Settings screen.
  4. Select your desired Sync Settings and then tap Next. You can select how often you want your phone and the email service to synchronize. A lot of thought and consideration has been put into the default settings. If you just want to get started, tap Next. If you want to fine-tune things later, it is not hard to go back and adjust these settings. These settings are intended to be gentle on your data usage. If you want images in email to download immediately, store older email messages on your phone, check to see whether you have new email all the time, you can change these settings on this page for this email account. If you know what you want that is different from the default settings, make the changes and then tap Next.
  5. Enter a name for the new email account. The next screen gives you the option to call your email account something other than its address. You can call it what you like, but I recommend choosing something shorter, like Joe’s MSN or My Hotmail.

    Naming your email account. Naming your email account.
  6. Tap Done. Using the following figure as an example, you can see that my account is now registered on my phone. It worked!

    The Email Home screen. The Email Home screen.

How to add email accounts

After you have entered your first email account, there are a few different steps to add additional accounts.
  1. Tap the Options icon at the top-left part of the screen. The three horizontal lines bring up the slide-in screen shown. This allows you to see other email folders. It also lets you access the setting icon.

    The Options slide-in screen. The Options slide-in screen.
  2. Tap the Settings icon. Tapping Settings brings up the screen shown.

    The Email Settings screen. The Email Settings screen.
  3. Tap Add Account next to the green plus sign. This brings you back to the email setup screen.
At this point you can add up to nine more accounts, and remember, you will be asked which email account you want to be your primary account. It is entirely up to you. You can send and receive email from all your accounts by selecting it, but only one can be the primary account used if you send an email from another application, such as the Contacts app.

How to set up a corporate email account

In addition to personal email accounts, you can add your work email account to your phone — if it’s based upon a Microsoft Exchange server, that is, and if it’s okay with your company’s IT department.

Before you get started, you need some information from the IT department of your company:

  • The domain name of the office email server.
  • Your work email password.
  • The name of your exchange server.
If the folks in IT are okay with you using your phone to access its email service, your IT department will have no trouble supplying you with this information.

Before you set up your work email on your phone, make sure that you have permission. If you do this without the green light from your company, and you end up violating your company’s rules, you could be in hot water. Increasing your productivity won’t be much help if you’re standing out in the parking lot holding all the contents of your office in a cardboard box.

Assuming that your company wants you to be more productive with no extra cost to the company, the process for adding your work email starts at your email Home screen shown.
  1. Enter your email address and password. The Corporate screen is shown.

    The Corporate set up email screen. The Corporate set up email screen.
  2. Tap Manual Setup. This brings up the screen shown.

    Manual Setup screen The Manual Setup screen for adding corporate email accounts.

    The chances are that you haven’t got the foggiest notion what any of this means or what you are to do now.

  3. Verify that your IT department is good with you having email on your own device and have them give you the necessary settings.
Seriously. It is increasingly common that a firm will give you access on your phone. At the same time, they do not generally circulate documents with how to make this happen. This would be a big security problem if anyone could get access. Save yourself the time and get help from IT.

About This Article

This article is from the book:

About the book author:

Bill Hughes is a veteran marketing strategy executive who has worked for Xerox, Microsoft, IBM, General Electric, Motorola, and US West Cellular. He has led initiatives to develop new products and solutions and has written articles for several wireless industry trade magazines, as well as for USA Today and Forbes.

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