Basics of the Server Delete Option on the Samsung Galaxy Note 3's Email App - dummies

Basics of the Server Delete Option on the Samsung Galaxy Note 3’s Email App

By Dan Gookin

Non-Gmail e-mail that you fetch on your Samsung Galaxy Note 3 phone typically remains on the e-mail server. That’s because, unlike a computer’s e-mail program, the phone’s Email app doesn’t delete messages after it picks them up. The advantage is that you can retrieve the same messages later by using a computer. The disadvantage is that you can end up retrieving mail you’ve already read and replied to.

You can control whether the Email app removes messages after they’re picked up. Follow these steps:

  1. Open the Email app and display the main screen, such as the combined inbox.

  2. Press the Menu button and choose the Settings command.

  3. Choose Account Settings.

    All the phone’s e-mail accounts are listed.

  4. Choose an e-mail account.

  5. Touch the More Settings button.

  6. Choose the Incoming Settings item.

    If you can’t find an Incoming Settings command, you’re dealing with a web-based e-mail account, in which case there’s no need to worry about the Server Delete option.

  7. Beneath the item Delete Email from Server, choose the option When I Delete from Inbox.

    The only other option besides When I Delete from Inbox is Never. If you see the Never option, choose the other one.

  8. Touch the Done button.

After you make or confirm this setting, messages you delete in the Email app are also deleted from the mail server. That means the message won’t be picked up again, not by the phone, another mobile device, nor any computer that fetches e-mail from that same account.

  • Mail you retrieve using a computer’s mail program is deleted from the mail server after it’s picked up. That’s normal behavior. Your phone cannot pick up mail from the server if a computer has already deleted it.

  • Deleting mail on the server isn’t a problem for Gmail. No matter how you access your Gmail account, from your phone or from a computer, the inbox lists the same messages.