How to Unblock an E-Mail Sender - dummies

By Dan Gookin

The Blocked Senders tool was a welcome addition to the email programs that ship with Windows. It worked! Sometimes, it worked too well. The biggest problem people had with it was blocking people they didn’t mean to block. Oops.

Here’s how to unblock an accidentally blocked sender in Windows Live Mail and Windows Mail:

  1. Get to Junk E-Mail Options.

    • In Windows Live Mail, choose Actions→Junk E-Mail→Safety Options. You may have to press the F10 key to expose the Actions menu.

    • In Windows Mail, choose Tools→Junk E-Mail Options.

  2. Click the Blocked Senders tab.

  3. Select the user you want to unblock.

    Users are listed only by email address, so it helps to know their addresses.

  4. Click the Remove button.

  5. Click OK.

In Outlook Express, you can unblock a sender by following these steps:

  1. Choose Tools→Message Rules→Blocked Senders List.

  2. Select from the Message Rules dialog box the user you want to unblock.

  3. Click the Remove button.

  4. Click OK.

Removing someone from the Blocked Senders list doesn’t automatically restore any of their blocked messages. To find those, you need to dig through the junk mail or Deleted Items folders.