What to Do If Your Program Freezes in Windows 8 - dummies

What to Do If Your Program Freezes in Windows 8

By Andy Rathbone

Eventually, one of your programs in Windows 8 will freeze up solid, leaving you no way to reach its normal Close command. Should you find yourself facing this icy terrain, these four steps will extricate the frozen program from your computer’s memory (and the screen, as well):

  1. Hold down the Ctrl, Alt, and Delete keys simultaneously.

    Known as the “three finger salute,” this combination almost always catches the attention of Windows 8, even when it’s navigating arctic waters. When a gray, option-filled screen appears, move to Step 2.

    If Windows 8 doesn’t respond, however, hold down your PC’s power button until your PC shuts down. After a few seconds, push the power button again to restart your PC and see whether Windows 8 is in a better mood.

  2. Select the Start Task Manager option.

    The Task Manager program appears.

  3. Click the Task Manager’s Processes tab, if necessary, and then right-click the frozen program’s name.

  4. Click the End Task button, and Windows 8 whisks away the frozen program.

    If your computer seems a bit groggy afterward, play it safe by restarting it.

For more information about Windows 8 and its features, explore Windows 8 For Dummies, available online.