How to Retrieve a Forgotten Password in Windows 10

By Andy Rathbone

When Windows 10 won’t accept your password at the Sign In screen, you may not be hopelessly locked out of your own computer. Check all these things before letting loose with a scream:

  • Check your Caps Lock key. Windows passwords are case-sensitive, meaning that Windows considers OpenSesame and opensesame to be different passwords. If your keyboard’s Caps Lock light is on, press your Caps Lock key again to turn it off. Then try entering your password again.

  • Use your Password Reset Disk. When you’ve forgotten the password to your Local account, insert the Reset disk to use as a key. Windows lets you back into your account, where you can promptly create an easier-to-remember password.

  • Let another user reset your password. Anybody with an Administrator account on your computer can reset your password. Have that person head for the desktop’s Control Panel, click User Accounts and Family Safety, and click User Accounts. There, she can click the Manage Another Account link to see a list of every account. She can click your account name and click the Change the Password link to create a password you can remember more easily.

If you’ve forgotten the password to your Microsoft account, none of the preceding suggestions will work. Instead, open any web browser and visit Live Login screen. The site leads you through the steps to reset your password.

If none of these options works, you’re in sad shape, unfortunately. Compare the value of your password-protected data against the cost of hiring a password recovery specialist. You can find a specialist by searching for recover windows password on Google.