How to Deal with a Frozen Program in Windows 10 - dummies

How to Deal with a Frozen Program in Windows 10

By Andy Rathbone

Eventually, one of your programs in Windows 10 will freeze up solid, leaving you in the cold with no way to reach its normal Close command. Should you find yourself facing this icy terrain, these four steps will extricate the frozen program from your computer’s memory (and the screen, as well):

  1. Hold down the Ctrl, Alt, and Delete keys simultaneously.

    Known as the “three finger salute,” this combination almost always catches the attention of Windows, even when it’s navigating arctic waters. When an option-filled screen appears, move to Step 2.

    (If Windows doesnt respond, however, hold down your PC’s power button until your PC shuts down. You hear the fan stop whirring when the PC finally shuts down. After a few seconds, press and release the power button to restart your PC and see whether Windows is in a better mood.)

  2. Select the Start Task Manager option.

    The Task Manager program appears.

  3. Click the Task Manager’s Processes tab, if necessary, and then right-click the frozen program’s name.

  4. Click the End Task button, and Windows whisks away the frozen program.

    If your computer seems a bit groggy afterward, play it safe by restarting it.