Business Communication

From mastering difficult conversations to sharpening your business writing, here's how to tune up your professional communication skills.

Business Communication Books

9 results
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9 results
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Business Writing For Dummies

Published 02-17-2021

<p><b>Learn how to write for the results you want every time, in every medium!</b></p> <p>Do you wish you could write better? In today&rsquo;s business world, good writing is key to success in just about every endeavor. Writing is how you connect with colleagues, supervisors, clients, partners, employees, and people you&rsquo;ve never met. No wonder strong writers win the jobs, promotions and contracts. <i>Business Writing For Dummies</i> shows you, from the ground up, how to create persuasive messages with the right content and language every time&mdash;messages your readers will understand and act on.</p> <p>This friendly guide equips you with a step-by-step method for planning <i>what</i> to say and <i>how</i> to say it in writing. This sytem empowers you to handle every writing challenge with confidence, from emails to proposals, reports to resumes, presentations to video scripts, blogs to social posts, websites to books. Discover down-to-earth techniques for sharpening your language and correcting your own writing problems. Learn how to adapt content, tone and style for each medium and audience. And learn to use every message you write to build better relationships and solve problems, while getting to the &ldquo;yes&rdquo; you want.</p> <p>Whether you&rsquo;re aiming to land your first job or are an experienced specialist in your field, <i>Business Writing For Dummies</i> helps you build your communication confidence and stand out.&nbsp;</p> <ul> <li>Present yourself with authority and credibility</li> <li>Understand and use the tools of persuasion</li> <li>Communicate as a remote worker, freelancer, consultant or entrepreneur</li> <li>Strategize your online presence to support your goals</li> <li>Bring out the best in people and foster team spirit as a leader</li> <li>Prepare to ace interviews, pitches and confrontations</li> </ul> <p>Good communication skills, particularly writing, are in high demand across all industries. Use this book to gain the edge you need to promote your own success, now and down the line as your career goals evolve.</p>

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Public Speaking Skills For Dummies

Published 08-07-2018

<p><b>Project self-assurance when speaking&mdash;even if you don't feel confident!</b>&nbsp;</p> <p>When you speak in public, your reputation is at stake. Whether you're speaking at a conference, pitching for new business, or presenting to your Executive Board, the ability to connect with, influence, and inspire your audience is a critically important skill. <i>Public Speaking Skills For Dummies</i> introduces you to simple, practical, and real-world techniques and insights that will transform your ability to achieve impact through the spoken word.</p> <p>In this book, champion of public speaking Alyson Connolly takes you step by step through the process of conceiving, crafting, and delivering a high-impact presentation. You&rsquo;ll discover how to overcome your nerves, engage your audience, and convey gravitas&mdash;all while getting your message across clearly and concisely.</p> <p>&bull;&nbsp;&nbsp;&nbsp; Bring ideas to life through business storytelling<br />&bull;&nbsp;&nbsp;&nbsp; Use space and achieve an even greater sense of poise<br />&bull;&nbsp;&nbsp;&nbsp; Get your message across with greater clarity, concision, and impact<br />&bull;&nbsp;&nbsp;&nbsp; Deal more effectively with awkward questions</p> <p>Get ready to win over hearts and minds &mdash;and deliver the talk of your life!</p>

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Increasing Your Influence at Work All-in-One For Dummies

Published 07-11-2018

<p><b>Get ahead in the workplace by influencing others</b>&nbsp;</p> <p>Influence is a timeless topic for business leaders and others in positions of power, but the world has evolved to the point where everyone needs these skills. No matter your job, role, rank, or function, if you want to get things done you need to know how to influence up, down, across, and outside the organization.</p> <p><i>Increasing Your Influence at Work All-in-One For Dummies</i> shows you how to contribute more fully to important decisions, resolve conflicts more easily, lead and manage more effectively, and much more. Plus, you'll discover how to develop the most important attributes necessary for influence&mdash;trustworthiness, reliability, and assertiveness&mdash;and find out how to move beyond.</p> <ul> <li>Includes easy-to-apply information for influencing managers, peers, and subordinates</li> <li>Shows you how to build trust with your co-workers and cultivate reliability through consistency and being personal</li> <li>Illustrates how influencing others in the office helps you enjoy a greater measure of control over your work life&nbsp;</li> <li>Helps you advance your career more rapidly than others</li> </ul> <p>No matter who you are, where you work, or what your professional goals are, achieving more influence in the workplace is critical for success.&nbsp;</p>

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Business Writing For Dummies, 2nd Edition

Published 04-14-2017

The ability to write well is a key part of your professional success. From reports and presentations to emails and Facebook posts, whether you're a marketer, customer service rep, or manager, being able to write clearly and for the right audience is critical to moving your business forward. The techniques covered in this new edition of Business Writing For Dummies will arm you with the skills you need to write better business communications that inform, persuade, and win business.

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Innovative Presentations For Dummies

Published 06-16-2014

<b>Be the speaker they follow with breakthrough innovative presentations</b> <p><i>Innovative Presentations For Dummies</i> is a practical guide to engaging your audience with superior, creative, and ultra-compelling presentations. Using clear language and a concise style, this book goes way beyond PowerPoint to enable you to reimagine, reinvent, and remake your presentations. Learn how to stimulate, capture, and hold your audience in the palm of your hand with sound, sight, and touch, and get up to speed on the latest presentation design methods that make you a speaker who gets audiences committed and acting upon your requests. This resource delves into desktop publishing skills, online presentations, analyzing your audience, and delivers fresh, new tips, tricks, and techniques that help you present with confidence and raw power.</p> <p>Focused and innovative presentations are an essential part of doing business, and most importantly, <i>getting business</i>. Competition, technology, and the ever-tightening economy have made out-presenting your competitors more important than ever. Globally, an estimated 350 PowerPoint presentations are given every second. When it's your turn, you need to go high above and far beyond to stand out from the pack, and <i>Innovative Presentations For Dummies</i> provides a winning game plan. The book includes extensive advice on the visual aspect of presentations and, more importantly, it teaches you how to analyze your audience and speak directly to them. A personalized approach combined with stunning visuals and full sensory engagement makes for a winning presentation.</p> <ul> <li>Learn how to be an innovative, not just "effective" presenter in any situation</li> <li>Understand how to read and cater to specific audiences</li> <li>Create captivating visual materials using technology and props</li> <li>Creative customize presentations to best communicate with audiences</li> </ul> <p>More and more employees are being called upon to make presentations, with or without prior training. With step-by-step instruction, vivid examples and ideas and a 360-degree approach to presentations, <i>Innovative Presentations For Dummies</i> will help to drastically improve your presentation outcomes as never before.</p>

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Critical Conversations For Dummies

Published 03-25-2013

<b>The easy way to communicate best when it matters most</b> <p>Most people are aware of the importance of handling critical conversations well. However, when it comes down to actually being in a difficult situation that calls for key communication skills, many do not know how to practically apply their own thoughts.</p> <p><i>Critical Conversations For Dummies</i> is a step-by-step reference for the variety of crucial conversations life presents in the workforce. It's packed with strategies for preparing for high-stakes situations; being persuasive (not abrasive); knowing the value of assertive communication; resolving failed promises and missed deadlines; maintaining morale when firing staff; getting new employees off on the right foot; managing staff relations and strengthening team relationships; understanding audience needs and motivations to get positive results; altering confrontational language to cooperative language during difficult conversations; and building relationships in the face of conflict.</p> <ul> <li>Improve communication skills in crucial conversations</li> <li>Avoid common pitfalls and emotional tendencies</li> <li>Discover the benefits of success in crucial conversations </li> </ul> <p>This book is especially relevant to the hundreds of thousands of leaders who are tasked with multiple duties, whether addressing complex problems from stakeholders or achieving exceptional results from staff.</p>

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Business Etiquette For Dummies

Published 04-28-2008

Make no mistake, etiquette is as important in business as it is in everyday life &#8212; it&#8217;s also a lot more complicated. From email and phone communications to personal interviews to adapting to corporate and international cultural differences, <i>Business Etiquette For Dummies, 2<sup>nd</sup> Edition,</i> keeps you on your best behavior in any business situation. <p>This friendly, authoritative guide shows you how to develop good etiquette on the job and navigate today&#8217;s diverse and complex business environment with great success. You&#8217;ll get savvy tips for dressing the part, making polite conversation, minding your manners at meetings and meals, behaving at off-site events, handling ethical dilemmas, and conducting international business. You&#8217;ll find out how to behave gracefully during tense negotiations, improve your communication skills, and overcome all sorts of work-related challenges. Discover how to:</p> <ul> <li>Make a great first impression</li> <li>Meet and greet with ease</li> <li>Be a good company representative</li> <li>Practice proper online etiquette</li> <li>Adapt to the changing rules of etiquette</li> <li>Deal with difficult personalities without losing your cool</li> <li>Become a well-mannered traveler</li> <li>Develop good relationships with your peers, staff, and superiors</li> <li>Give compliments and offer criticism</li> <li>Respect physical, racial, ethnic, and gender differences at work</li> <li>Learn the difference between &#8220;casual Friday&#8221; and sloppy Saturday</li> <li>Develop cubicle courtesy</li> <li>Avoid conversational faux pas</li> </ul> <p>Business etiquette is as important to your success as doing your job well. Read <i>Business Etiquette For Dummies, 2<sup>nd</sup> Edition,</i> and make no mistake.</p>

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Public Relations For Dummies

Published 05-30-2006

<b>Proven techniques that maximize media exposure for your business</b><br /> <br /> <br /> A seasoned PR pro shows you how to get people talking<br /> <br /> When it comes to public relations, nothing beats good word of mouth. Want to get customers talking? This friendly guide combines the best practical tools with insight and flair to provide guidance on every aspect of PR, so you can launch a full-throttle campaign that'll generate buzz -- and build your bottom line.<br /> <br /> Discover how to<br /> * Map a winning PR strategy<br /> * Grab attention with press releases, interviews, and events<br /> * Cultivate good media relations<br /> * Get print, TV, radio, and Internet coverage<br /> * Manage a PR crisis

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Communicating Effectively For Dummies

Published 04-19-2001

<div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px;"> <div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"> <p>A&nbsp;friendly guide&nbsp;that&nbsp;teaches&nbsp;you&nbsp;effective methods of communication&nbsp;to avoid common conflicts and make your voice heard in the office&nbsp;</p> </div> <div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"> <p>Communicating Effectively&nbsp;For&nbsp;Dummies&#8239;shows you how to get your point across at work and interact&nbsp;productively with bosses and coworkers. Applying your knowledge and skill to your job is the easy part; working well with others is often the hard part. This helpful guide lets you maximize your personal interactions, even when resolving conflicts, dealing with customers, or giving difficult presentations.&nbsp;</p> </div> <div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"> <p>Whether you&rsquo;re the CEO of a major corporation, a small business owner, or a team manager, effective and clear communication is imperative to your success. From keeping your listener engaged to learning to become a better listener,&#8239;Communicating Effectively For Dummies&#8239;offers all the strategies, tips, and advice you need to:&nbsp;</p> </div> <div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; position: relative;"> <ul> <li>Learn how to become an active listener&nbsp;</li> <li>Accentuate the positive in negative situations&nbsp;</li> <li>Find win-win solutions for conflicts&nbsp;</li> <li>Stay on track when writing e-mails and letters&nbsp;</li> <li>Handle presentations, interviews, and other challenges&nbsp;</li> <li>Speak forcefully and assertively without alienating others&nbsp;</li> </ul> </div> </div> <div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px;"> <div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; position: relative;">&nbsp;</div> <div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"> <p>This friendly and comprehensive guide&nbsp;gives you the keys to a thriving career with expert advice on effective verbal and nonverbal communication. From mastering your own facial expressions (and reading them in others) to being a happy boss,&nbsp;this book&nbsp;covers all the angles:&nbsp;</p> </div> </div> <div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px;"> <div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; position: relative;"> <ul> <li>Becoming aware of your own assumptions&nbsp;</li> <li>Dealing with passive-aggressive communicators&nbsp;</li> <li>What to say to help someone open up to you&nbsp;</li> <li>Communicating through eye contact and body language&nbsp;</li> <li>Maintaining a positive attitude&nbsp;</li> <li>Dealing with sensitive issues&nbsp;</li> <li>Effective conflict resolution models&nbsp;</li> <li>When to use e-mail, the phone, or a face-to-face meeting&nbsp;</li> <li>Dealing with angry customers&nbsp;</li> <li>Coaching your staff to communicate better&nbsp;</li> </ul> </div> </div> <div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px;">&nbsp;</div> <div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px;"> <p>In today&rsquo;s high-stress work environment, good communication skills are imperative for keeping your cool and getting your point across.&nbsp;With your own copy of&nbsp;Communicating Effectively&nbsp;For&nbsp;Dummies,&nbsp;you&rsquo;ll&nbsp;know&nbsp;what to say,&nbsp;how to say it,&nbsp;and that&nbsp;being&nbsp;a good listener&nbsp;can often be the difference between getting ahead and just getting by.&nbsp;&nbsp;</p> </div>

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