By John Morgan, Martin Brenig-Jones

Part of Lean Six Sigma For Dummies Cheat Sheet

Lean Six Sigma is a powerful, proven method of improving business efficiency and effectiveness. In a nutshell, here are the key principles of Lean Six Sigma to bear in mind:

  • Focus on the customer

  • Identify and understand how the work gets done (the value stream)

  • Manage, improve and smooth the process flow

  • Remove non-value-adding steps and waste

  • Manage by fact and reduce variation

  • Involve and equip the people in the process

  • Undertake improvement activity in a systematic way