Web Marketing All-in-One For Dummies, 2nd Edition
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The CAN-SPAM Act makes certain types of e-mail address collection illegal and requires permission from your e-mail list subscribers before you send certain types of content. (The CAN-SPAM Act uses the term affirmative consent instead of permission.)

Potentially illegal e-mail address collection methods aren’t always easy to spot, so the best practice is to make sure that you have explicit permission from everyone on your list to send them e-mail. Here are some best practices for steering clear of potentially permissionless e-mail addresses:

  • Never purchase an e-mail list from a company that allows you to keep the e-mail addresses as a data file. E-mail addresses kept in a data file are easily bought and sold, and e-mail addresses with explicit permission are too valuable to sell.

  • Never collect e-mail addresses from websites and other online directories. This isn’t a good practice because you don’t have affirmative consent (or permission) from the owner.

  • Don’t use an e-mail address collection service. The exception is a service that collects confirmed permission from every subscriber that it obtains.

  • Don’t borrow an e-mail list from another business and send e-mail to that business’s e-mail list. Those subscribers didn’t explicitly opt in to receive your e-mails.

  • Don’t rent an e-mail list unless you’re certain that the list rental company’s practices are legally compliant. Most rental companies don’t have permission-based lists.

About This Article

This article is from the book:

About the book authors:

John Arnold is the author of E-Mail Marketing For Dummies and coauthor of Mobile Marketing For Dummies.

Ian Lurie is President of Portent, Inc.

Marty Dickinson is President of HereNextYear.

Elizabeth Marsten is Director of Search Marketing at Portent, Inc.

Michael Becker is the Managing Director of North America at the Mobile Marketing Association.

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