Training & Development For Dummies
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Everyone makes mistakes, but some are bigger than others. When you are training your employees, your mistakes can make the difference between business success and failure. Steer clear of committing these sins:

  • Starting late and wasting time

  • Being poorly prepared and lacking content knowledge

  • Displaying distracting habits

  • Ignoring participants’ needs and interrupting their questions

  • Lacking enthusiasm

  • Reading from a script

  • Neglecting to tell participants WIIFM (“what’s in it for me?”)

About This Article

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About the book author:

Elaine Biech is president and managing principal of ebb associates inc, an organizational and leadership development firm that helps organizations work through large-scale change. Her 30 years in the training and consulting field include support to private industry, government, and non-profit organizations.

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