By Elaine Biech

Part of Training and Development For Dummies Cheat Sheet

Everyone makes mistakes, but some are bigger than others. When you are training your employees, your mistakes can make the difference between business success and failure. Steer clear of committing these sins:

  • Starting late and wasting time

  • Being poorly prepared and lacking content knowledge

  • Displaying distracting habits

  • Ignoring participants’ needs and interrupting their questions

  • Lacking enthusiasm

  • Reading from a script

  • Neglecting to tell participants WIIFM (“what’s in it for me?”)