As you go about your day and navigate the world with virtual meetings and cellphone calls — and deciding whether to respond to your aunt's latest post on your social media — it’s important to know the best way to connect, meet, respond, call, post, chat, and more. Before you pick up your phone in a movie theater, respond to a chat message that has a tone you don't like, or send an email to your boss, see this Cheat Sheet for some tips and reminders designed to ensure that you're coming across in the way you intend — in the best light possible.
John Sonmez is a software developer and the author of two best-selling books, The Complete Software Developer's Career Guide and Soft Skills: The Software Developer's Life Manual. He is also the founder of the Simple Programmer blog and YouTube channel. Eric Butow is the owner of Butow Communications Group (BCG), which offers website design, online marketing, and technical documentation services for businesses. He is the author of 32 computer and user experience books. Kendra Losee is a social media marketing consultant and an instructor of social media business at San Diego State University. Kelly Noble Mirabella is a social media and chat marketing consultant and YouTube content creator.
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