eBay For Seniors For Dummies
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eBay is a safe place to buy and sell, unlike some online classified sites with no built-in security. You also receive many other benefits from buying and selling on eBay:

  • eBay serves as your online auctioneer. Throughout the auction process, eBay’s computers keep tabs on what’s going on. When the auction or sale is over, eBay takes a percentage of the final selling price and enables the buyer to check out and pay for the item. At this point, eBay’s job is pretty much over, and eBay steps aside.

  • You can use eBay’s expertise to find solutions. Most of the time, everything works great, everybody’s happy, and eBay never has to step back into the picture. But if you happen to run into trouble in paradise, eBay can help you settle the problem, whether you’re the buyer or the seller.

  • eBay offers a feedback system for both sellers and buyers. eBay regulates members with a detailed system of checks and balances known as member-to-member feedback. The grand plan is that the community polices itself under eBay’s guidance.

  • eBay jumps in when shady activity comes to light. But those who keep eBay most safe are the community members, the buyers and sellers who have a common stake in conducting business honestly and fairly.

  • Every time you sell something or buy an item, eBay members have a chance to leave a comment about you. You should do the same for them. If they’re happy, the feedback is positive; otherwise, the feedback is negative. Either way, your feedback sticks to you like glue.


Building a great reputation with positive feedback ensures a long and profitable eBay career. Negative feedback, like multiple convictions, is a real turnoff to buyers and can make it hard to do future business on eBay.

About This Article

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About the book author:

Marsha Collier is a top-selling eBay author and among the world's foremost e-commerce experts and educators. Now a Top Rated Plus Seller on eBay, she was among the first eBay PowerSellers. Collier makes regular appearances on television, radio, and in print to discuss business, e-commerce, and customer service. She blogs at coolebaytools.com.

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