Quality Control for Dummies
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Introducing a quality control program into your organization requires careful planning and precise execution. Like any other major new program you introduce, thorough planning and attention to detail will greatly increase the odds of success. Just follow these steps:

  1. Create a roadmap to guide your organization to its quality goals.

  2. Prepare everyone for the changes to come.

  3. Obtain a sponsor to be the organization's champion of quality.

  4. Select a quality control manager.

  5. Create an effective communications program.

  6. Provide employee training on quality control.

  7. Select a pilot project.

  8. Perform the pilot, prove its value, and apply the lessons learned.

About This Article

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About the book authors:

Larry Webber is a Six Sigma Black Belt and quality improvement facilitator. Michael Wallace has developed quality control software for all types of companies.

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