Managing Millennials For Dummies
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Millennials may get a bad rap, but what managers are finding out is that they are actually a huge benefit and even a boon to the workplace in many ways. It’s true! Hey, maybe you’re one of those people who’s thinking, “Gosh, you know what, I have so much respect for the Millennials I manage.” If you are one of those people, you may be in the minority, but you should speak up.

The more people who talk about their positive experiences with Millennials, the more likely Millennials are to continue to step up to the plate rather than feel defeated by the mountains of negative stereotypes about them. In truth, there are many qualities that managers love about Millennials they manage:

“I think they will raise their hands for anything; they get excited about any project as long as they see the impact they can make. my own experience [with Millennials] has been collaborative and understanding of team dynamics; [they are] extremely hard working. I have the privilege to office next to three Millennials, and I see them buck the stereotypes every day. They are co-workers and friends.” —Ann F., manager
Millennials are heralded for their innovative minds — they’re driven to look at how something is done and think, “There is a more efficient and inventive way that we can do this.” All generations are innovative in their own right; don’t misunderstand us. The difference is the way that Millennials have seen technology as the tool to innovative solutions from a young age. The only way that they could succeed growing up was if they had innovative approaches to work, so now they are quite a creative bunch!
“I see Millennials bringing fresh perspectives, new ideas, but yet at the same time I see them honoring the legacy in our business.” —Ann M., Manager
Though one of Millennials’ biggest stereotypes is how lazy they are, the majority have a work ethic similar to their Boomer parents’ (this is especially true of Early Millennials). Most Millennials really do want to show up, work hard, and get the job done.
“I believe our organization focuses on the value that our employees get from being who they are and what they bring to the relationship they have with [clients]. It’s about a relationship, not doing a task.” —Deb N., Manager
A side effect of Millennials’ desire to push corporate formalities out the window is their welcoming of all things authentic at work. Less intrigued by small talk and more inclined toward close relationships with colleagues, they may alienate some who prefer to keep their personal lives personal, and professional lives professional. Still others may find this a breath of fresh air.

About This Article

This article is from the book:

About the book authors:

Hannah L. Ubl is the Research Director at BridgeWorks and transforms data into stories for the masses. Lisa X. Walden is the Communications Director at BridgeWorks where she delivers compelling, breakthrough generational content. Debra Arbit is CEO of BridgeWorks: a generational consulting company (

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