Communicating Effectively For Dummies
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When you speak to a crowd, communicating effectively means that your delivery is positive and confident so that your message comes across effectively. Use the tips in the following list to convey your points:

  • Speak up so others can easily hear you, especially in group situations.

  • Make your message as concise as possible; wordiness is not needed or wanted.

  • Use language in the best way possible to make your points.

  • Talk with your hands and use them to emphasize your key points.

  • Be direct and honest with people as a consistent practice.

  • Provide steady eye contact with your listeners to engage their attention when you talk.

  • Maintain an alert body posture when you speak to put life behind your message.

  • Pause to gather your thoughts so you avoid extraneous sounds, such as “um” that clutter your message.

  • Focus on getting solutions when you talk about problems.

  • Be sincere: People respond best to those who are genuine and respectful in their delivery.

About This Article

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About the book author:

Marty Brounstein is the Principal of The Practical Solutions Group, a training and consulting firm based in the San Francisco Bay area that specializes in management and organizational effectiveness. Marty's consulting work includes one-on-one coaching with managers and executives, assistance to groups working to become productive teams, and guidance and direction for organizations establishing practices for high performance and employee retention. His training programs target management as well as employee-development issues including leadership, team development, customer service, and effective communication.

As a consultant, speaker, and trainer since 1991, Marty has served a wide variety of organizations from high tech to government, for profit to not-for-profit. He has a bachelor's degree in education and history and a master's degree in industrial relations. Prior to beginning his consulting career, he spent a couple of years as a human resources executive.

This is Marty's fourth book and second for Hungry Minds, Inc. He is the coauthor of Effective Recruiting Strategies: A Marketing Approach and author ofHandling the Difficult Employee: Solving Performance Problems. In 2000, he wrote Coaching and Mentoring For Dummies.

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