Emotional Intelligence For Dummies
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Emotional intelligence has to do with a person’s ability to recognize, understand, and manage his or her own emotions and the emotions of others. Emotions can help us solve problems and guide our relationships, both at home and at work. Some people (with high emotional intelligence or EQ) harness the wisdom of emotions better than others. Emotionally intelligent people are easy to spot because they tend to:

  • Successfully manage difficult situations

  • Express themselves clearly

  • Gain respect from others

  • Influence other people

  • Entice other people to help them out

  • Keep cool under pressure

  • Recognize their emotional reactions to people or situations

  • Know how to say the “right” thing to get the right result

  • Manage themselves effectively when negotiating

  • Manage other people effectively when negotiating

  • Motivate themselves to get things done

  • Know how to be positive, even during difficult situations

Even if your EQ is low, you always have the potential to improve. So don’t fret — with practice, you can build on your existing skills to become more emotionally intelligent.

About This Article

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About the book author:

Steven J. Stein, PhD, is a clinical psychologist and CEO of Multi-Health Systems (MHS), a leading international test publishing company. A leading expert on psychological assessment and emotional intelligence, he has consulted to military and government agencies, including the U.S. Air Force, Army, and Navy; special units of the Pentagon; and the FBI Academy; as well as corporate organizations, including American Express, Canyon Ranch, and professional sports teams.

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