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Customer Analytics For Dummies (1118937597) cover image

Customer Analytics For Dummies

ISBN: 978-1-118-93759-4
336 pages
February 2015
US $29.99 Add to Cart
Other Available Formats: E-book

Jeff Sauro is a Six-Sigma trained statistical analyst and pioneer in quantifying the customer experience. He writes a weekly column at and has been an invited speaker at Fortune 500 companies, industry conferences, and as an expert witness.

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