How to Use Outlook, an Internet E-Mail Program

One of the most used Internet e-mail programs, Outlook is included with most editions of Microsoft Office. Here are instructions for how to use Outlook 2010.

  • Set up an e-mail account: Choose File→Info→Account Settings.

  • Set your e-mail preferences: Choose File→Options.

  • Compose a new message: Press Ctrl+N or click the New Message button on the Home tab.

  • Attach a file: Drag the file into the message text section of the message window.

  • Send and receive messages: Choose Send/Receive→Send/Receive All Folders or F9.

  • Delete the current message: Press Delete or click the Delete button on the Home tab.

  • Reply to the current message: Press Ctrl+R or click the Reply button on the Home tab.

  • Forward the current message: Press Ctrl+F or click the Forward button on the Home tab.

  • Display your Contacts (address book): Press Ctrl+Shift+B or click the Contacts button in the lower left corner of the Outlook window.

  • Create a new mail folder: Right-click the folder in which you want to create the new folder and choose New Folder or Ctrl+Shift+E.

  • Configure junk mail filtering: Right-click any message and choose Junk→Junk E-mail Options.