The PMP Certification Exam will expect you to be able to manage large projects. The larger your project, the more time you will spend managing stakeholders and their engagement level, and the more critical this process is to the success of your project.Imagine a project with city and county government, the public, the department of transportation, police, and various and sundry other stakeholders.

There are seven quality tools, known as the “7QC tools” in quality management circles. You should familiarize yourself with these for the PMP Certification Exam. Here is a brief description of each tool.Cause and effect diagram: Used to identify the root causes or contributors to a problem, error, or defect. The problem statement is the effect and the possible contributing factors are the causes.

Motivating people is a large part of the project manager’s job. You should know the motivation theories for the PMP Certification Exam. Motivation can be difficult because not everyone is motivated by the same type of reward. Theory X and Theory Y As proposed by Douglas McGregor, Theory X and Theory Y describe two different types of workers and how they should be managed.

The fundamental aspects of controlling procurements for PMP Certification Exam purposes are analyzing performance, managing disputes, and administering the contract. These techniques are important requirements to know about for any project. Analyze performance To analyze the contractor’s performance, review his performance reports.

As you should know for the PMP Certification Exam, the first step to quantifying uncertainty is to get more information. This is generally done via research and interviewing subject matter experts. Because quantitative risk analysis is associated with the schedule and cost objectives, focus on those estimates.

The same tools and techniques you should know for the PMP Certification Exam in Plan Quality Management and that will show up in Control Quality can help in this process. The difference is that here, they are predominately process-oriented rather than product- or project-oriented. Tools/Techniques How It Is Used Cost-benefit analysis Determine whether cost to improve a process is worth the benefit.

For the PMP Certification, it’s important that you understand which stakeholders are influential, which are concerned, and which can help or harm your project and are necessary to help you develop strategies to maximize the influence of project supporters while minimizing the influence of resistors. Not all stakeholders have the same degree of influence on your project.

The PMP Certification Exam will expect you to have a working knowledge of the create WBS outputs. Here are a couple of samples of a WBS for a childcare center so you can see different approaches. This WBS is decomposed by major deliverables. This WBS is arranged by phases. Either approach to the WBS will work.