The PMP Certification Exam will expect you to be able to manage large projects. The larger your project, the more time you will spend managing stakeholders and their engagement level, and the more critical this process is to the success of your project.Imagine a project with city and county government, the public, the department of transportation, police, and various and sundry other stakeholders.

There are seven quality tools, known as the “7QC tools” in quality management circles. You should familiarize yourself with these for the PMP Certification Exam. Here is a brief description of each tool.Cause and effect diagram: Used to identify the root causes or contributors to a problem, error, or defect. The problem statement is the effect and the possible contributing factors are the causes.

Motivating people is a large part of the project manager’s job. You should know the motivation theories for the PMP Certification Exam. Motivation can be difficult because not everyone is motivated by the same type of reward. Theory X and Theory Y As proposed by Douglas McGregor, Theory X and Theory Y describe two different types of workers and how they should be managed.

The PMP Certification Exam will expect you to have a working knowledge of the create WBS outputs. Here are a couple of samples of a WBS for a childcare center so you can see different approaches. This WBS is decomposed by major deliverables. This WBS is arranged by phases. Either approach to the WBS will work.

After the initial planning for the schedule has been completed, you need to determine all the work that needs to be done. For PMP Certification purposes, this is referred to as Define Activities. Define Activities. Identifying and documenting the specific actions to be performed to produce the project deliverables.

Modern quality management is something you should have a handle on for the PMP Certification Exam. It focuses on customer satisfaction, which is generally defined as conformance to requirements and fitness for use. In other words, the product, process, and project meet the requirements, and the end result is used and useful.

Arriving at the necessary outputs for your budget determination is important information to know for the PMP Certification Exam. After you balance the scope, schedule, budget, risk, and funding limitations, you have a viable cost baseline, your project budget, and your funding requirements. You use that cost baseline to measure, monitor, and control your overall cost performance on the project.

You will need to know basic information about the stakeholder register for the PMP Certification. The stakeholder register, which records relevant information for each stakeholder or group of stakeholders, is a wonderful tool to keep information organized. This will become an input into the communications management plan because communication is the main way you can manage stakeholder engagement.