{"appState":{"pageLoadApiCallsStatus":true},"articleState":{"article":{"headers":{"creationTime":"2016-07-19T17:58:10+00:00","modifiedTime":"2016-08-23T12:15:22+00:00","timestamp":"2022-09-14T18:15:22+00:00"},"data":{"breadcrumbs":[{"name":"Technology","_links":{"self":"https://dummies-api.dummies.com/v2/categories/33512"},"slug":"technology","categoryId":33512},{"name":"Notable Websites","_links":{"self":"https://dummies-api.dummies.com/v2/categories/33588"},"slug":"notable-websites","categoryId":33588},{"name":"eBay","_links":{"self":"https://dummies-api.dummies.com/v2/categories/33590"},"slug":"ebay","categoryId":33590}],"title":"How You Get Positive and Negative Feedback on eBay","strippedTitle":"how you get positive and negative feedback on ebay","slug":"get-positive-negative-feedback-ebay","canonicalUrl":"","seo":{"metaDescription":"If you plan to interact on eBay, feedback is very important. Feedback translates to trust and drives the machine that is eBay. If you plan to buy or sell on eBa","noIndex":0,"noFollow":0},"content":"If you plan to interact on eBay, feedback is very important. Feedback translates to trust and drives the machine that is eBay. If you plan to buy or sell on eBay, you will want to pay special attention to your feedback.\r\n<h2 id=\"tab1\" >How to get positive feedback</h2>\r\nIf you’re selling, here’s how to get a good reputation:\r\n<ul>\r\n\t<li>Establish contact with the buyer (pronto!) after the listing ends.</li>\r\n\t<li>After you receive payment, send the item posthaste.</li>\r\n\t<li>Make sure that the item you ship is exactly in the same condition as you described it.</li>\r\n\t<li>Package the item carefully and ship it in an appropriate package.</li>\r\n\t<li>React quickly and appropriately to problems — for example, the item’s lost or damaged in the mail, or the buyer is slow in paying.</li>\r\n</ul>\r\nIf you’re buying, try these good-rep tips:\r\n<ul>\r\n\t<li>Send your payment fast.</li>\r\n\t<li>Keep in touch through eBay Messages with the seller if problems arise.</li>\r\n\t<li>Work with the seller to resolve any problems in a courteous manner.</li>\r\n</ul>\r\n<h2 id=\"tab2\" >How to get negative feedback</h2>\r\nOkay, you can read this in one of two ways: (a) as what to do if you’re a glutton for punishment or (b) as a list of major blunders (with their antidotes). So here goes: If you’re selling, here’s what to do to tarnish your name big-time:\r\n<ul>\r\n\t<li>Tell a major untruth in the item description.</li>\r\n\t<li>Take the money but “forget” to ship the item.</li>\r\n\t<li>Package the item poorly so that it ends up smashed, squashed, or vaporized during shipping.</li>\r\n</ul>\r\nIf you’re buying, you can’t get official negative feedback, but the sellers still have their “say.” If you want to make your eBay experience a drag, here’s how to make a serious mess of the feedback comments you get:\r\n<ul>\r\n\t<li>Bid on an item, win the auction, and never respond to the seller.</li>\r\n\t<li>Pick up the item in person and give the seller a personal check that bounces and never make good on the payment.</li>\r\n\t<li>Ask the seller for a refund because you just don’t like the item.</li>\r\n</ul>","description":"If you plan to interact on eBay, feedback is very important. Feedback translates to trust and drives the machine that is eBay. If you plan to buy or sell on eBay, you will want to pay special attention to your feedback.\r\n<h2 id=\"tab1\" >How to get positive feedback</h2>\r\nIf you’re selling, here’s how to get a good reputation:\r\n<ul>\r\n\t<li>Establish contact with the buyer (pronto!) after the listing ends.</li>\r\n\t<li>After you receive payment, send the item posthaste.</li>\r\n\t<li>Make sure that the item you ship is exactly in the same condition as you described it.</li>\r\n\t<li>Package the item carefully and ship it in an appropriate package.</li>\r\n\t<li>React quickly and appropriately to problems — for example, the item’s lost or damaged in the mail, or the buyer is slow in paying.</li>\r\n</ul>\r\nIf you’re buying, try these good-rep tips:\r\n<ul>\r\n\t<li>Send your payment fast.</li>\r\n\t<li>Keep in touch through eBay Messages with the seller if problems arise.</li>\r\n\t<li>Work with the seller to resolve any problems in a courteous manner.</li>\r\n</ul>\r\n<h2 id=\"tab2\" >How to get negative feedback</h2>\r\nOkay, you can read this in one of two ways: (a) as what to do if you’re a glutton for punishment or (b) as a list of major blunders (with their antidotes). So here goes: If you’re selling, here’s what to do to tarnish your name big-time:\r\n<ul>\r\n\t<li>Tell a major untruth in the item description.</li>\r\n\t<li>Take the money but “forget” to ship the item.</li>\r\n\t<li>Package the item poorly so that it ends up smashed, squashed, or vaporized during shipping.</li>\r\n</ul>\r\nIf you’re buying, you can’t get official negative feedback, but the sellers still have their “say.” If you want to make your eBay experience a drag, here’s how to make a serious mess of the feedback comments you get:\r\n<ul>\r\n\t<li>Bid on an item, win the auction, and never respond to the seller.</li>\r\n\t<li>Pick up the item in person and give the seller a personal check that bounces and never make good on the payment.</li>\r\n\t<li>Ask the seller for a refund because you just don’t like the item.</li>\r\n</ul>","blurb":"","authors":[{"authorId":9131,"name":"Marsha Collier","slug":"marsha-collier","description":" <p><b>Marsha Collier</b> is a renowned social media strategist and bestselling author. She authored all editions of <i>eBay For Dummies</i> and co-hosts Computer and Technology Radio. Marsha even made headlines in 2014 when her husband proposed to her over Twitter—the first social media engagement on record! ","hasArticle":false,"_links":{"self":"https://dummies-api.dummies.com/v2/authors/9131"}}],"primaryCategoryTaxonomy":{"categoryId":33590,"title":"eBay","slug":"ebay","_links":{"self":"https://dummies-api.dummies.com/v2/categories/33590"}},"secondaryCategoryTaxonomy":{"categoryId":0,"title":null,"slug":null,"_links":null},"tertiaryCategoryTaxonomy":{"categoryId":0,"title":null,"slug":null,"_links":null},"trendingArticles":null,"inThisArticle":[{"label":"How to get positive feedback","target":"#tab1"},{"label":"How to get negative feedback","target":"#tab2"}],"relatedArticles":{"fromBook":[],"fromCategory":[{"articleId":267483,"title":"How to Sell eBay Items through Social Media","slug":"how-to-sell-ebay-items-through-social-media","categoryList":["technology","notable-websites","ebay"],"_links":{"self":"https://dummies-api.dummies.com/v2/articles/267483"}},{"articleId":267464,"title":"eBay Selling and Buying: Helping Nonprofits","slug":"ebay-selling-and-buying-helping-nonprofits","categoryList":["technology","notable-websites","ebay"],"_links":{"self":"https://dummies-api.dummies.com/v2/articles/267464"}},{"articleId":250336,"title":"eBay Business Tips for Protecting Your Data","slug":"ebay-business-tips-protecting-data","categoryList":["technology","notable-websites","ebay"],"_links":{"self":"https://dummies-api.dummies.com/v2/articles/250336"}},{"articleId":250332,"title":"Having QuickBooks Report on Your eBay Business","slug":"quickbooks-report-ebay-business","categoryList":["technology","notable-websites","ebay"],"_links":{"self":"https://dummies-api.dummies.com/v2/articles/250332"}},{"articleId":250327,"title":"Becoming an eBay Elite Seller","slug":"becoming-ebay-elite-seller","categoryList":["technology","notable-websites","ebay"],"_links":{"self":"https://dummies-api.dummies.com/v2/articles/250327"}}]},"hasRelatedBookFromSearch":true,"relatedBook":{"bookId":281692,"slug":"ebay-for-dummies-updated-for-2020-10th-edition","isbn":"9781119617747","categoryList":["technology","notable-websites","ebay"],"amazon":{"default":"https://www.amazon.com/gp/product/111961774X/ref=as_li_tl?ie=UTF8&tag=wiley01-20","ca":"https://www.amazon.ca/gp/product/111961774X/ref=as_li_tl?ie=UTF8&tag=wiley01-20","indigo_ca":"http://www.tkqlhce.com/click-9208661-13710633?url=https://www.chapters.indigo.ca/en-ca/books/product/111961774X-item.html&cjsku=978111945484","gb":"https://www.amazon.co.uk/gp/product/111961774X/ref=as_li_tl?ie=UTF8&tag=wiley01-20","de":"https://www.amazon.de/gp/product/111961774X/ref=as_li_tl?ie=UTF8&tag=wiley01-20"},"image":{"src":"https://catalogimages.wiley.com/images/db/jimages/9781119617747.jpg","width":250,"height":350},"title":"eBay For Dummies","testBankPinActivationLink":"","bookOutOfPrint":true,"authorsInfo":"\n <p><p><b><b data-author-id=\"9131\">Marsha Collier</b></b> is a renowned social media strategist and bestselling author. She authored all editions of <i>eBay For Dummies</i> and co-hosts Computer and Technology Radio. Marsha even made headlines in 2014 when her husband proposed to her over Twitter—the first social media engagement on record!</p>","authors":[{"authorId":9131,"name":"Marsha Collier","slug":"marsha-collier","description":" <p><b>Marsha Collier</b> is a renowned social media strategist and bestselling author. She authored all editions of <i>eBay For Dummies</i> and co-hosts Computer and Technology Radio. Marsha even made headlines in 2014 when her husband proposed to her over Twitter—the first social media engagement on record! ","hasArticle":false,"_links":{"self":"https://dummies-api.dummies.com/v2/authors/9131"}}],"_links":{"self":"https://dummies-api.dummies.com/v2/books/281692"}},"collections":[],"articleAds":{"footerAd":"<div class=\"du-ad-region row\" id=\"article_page_adhesion_ad\"><div class=\"du-ad-unit col-md-12\" data-slot-id=\"article_page_adhesion_ad\" data-refreshed=\"false\" \r\n data-target = \"[{"key":"cat","values":["technology","notable-websites","ebay"]},{"key":"isbn","values":[null]}]\" id=\"du-slot-63221a3adb10b\"></div></div>","rightAd":"<div class=\"du-ad-region row\" id=\"article_page_right_ad\"><div class=\"du-ad-unit col-md-12\" data-slot-id=\"article_page_right_ad\" data-refreshed=\"false\" \r\n data-target = \"[{"key":"cat","values":["technology","notable-websites","ebay"]},{"key":"isbn","values":[null]}]\" id=\"du-slot-63221a3adb631\"></div></div>"},"articleType":{"articleType":"Articles","articleList":null,"content":null,"videoInfo":{"videoId":null,"name":null,"accountId":null,"playerId":null,"thumbnailUrl":null,"description":null,"uploadDate":null}},"sponsorship":{"sponsorshipPage":false,"backgroundImage":{"src":null,"width":0,"height":0},"brandingLine":"","brandingLink":"","brandingLogo":{"src":null,"width":0,"height":0},"sponsorAd":"","sponsorEbookTitle":"","sponsorEbookLink":"","sponsorEbookImage":{"src":null,"width":0,"height":0}},"primaryLearningPath":"Explore","lifeExpectancy":null,"lifeExpectancySetFrom":null,"dummiesForKids":"no","sponsoredContent":"no","adInfo":"","adPairKey":[]},"status":"publish","visibility":"public","articleId":221497},"articleLoadedStatus":"success"},"listState":{"list":{},"objectTitle":"","status":"initial","pageType":null,"objectId":null,"page":1,"sortField":"time","sortOrder":1,"categoriesIds":[],"articleTypes":[],"filterData":{},"filterDataLoadedStatus":"initial","pageSize":10},"adsState":{"pageScripts":{"headers":{"timestamp":"2022-09-08T00:59:03+00:00"},"adsId":0,"data":{"scripts":[{"pages":["all"],"location":"header","script":"<!--Optimizely Script-->\r\n<script src=\"https://cdn.optimizely.com/js/10563184655.js\"></script>","enabled":false},{"pages":["all"],"location":"header","script":"<!-- comScore Tag -->\r\n<script>var _comscore = _comscore || [];_comscore.push({ c1: \"2\", c2: \"15097263\" });(function() {var s = document.createElement(\"script\"), el = document.getElementsByTagName(\"script\")[0]; s.async = true;s.src = (document.location.protocol == \"https:\" ? \"https://sb\" : \"http://b\") + \".scorecardresearch.com/beacon.js\";el.parentNode.insertBefore(s, el);})();</script><noscript><img src=\"https://sb.scorecardresearch.com/p?c1=2&c2=15097263&cv=2.0&cj=1\" /></noscript>\r\n<!-- / comScore Tag -->","enabled":true},{"pages":["all"],"location":"footer","script":"<!--BEGIN QUALTRICS WEBSITE FEEDBACK SNIPPET-->\r\n<script type='text/javascript'>\r\n(function(){var g=function(e,h,f,g){\r\nthis.get=function(a){for(var a=a+\"=\",c=document.cookie.split(\";\"),b=0,e=c.length;b<e;b++){for(var d=c[b];\" \"==d.charAt(0);)d=d.substring(1,d.length);if(0==d.indexOf(a))return d.substring(a.length,d.length)}return null};\r\nthis.set=function(a,c){var b=\"\",b=new Date;b.setTime(b.getTime()+6048E5);b=\"; expires=\"+b.toGMTString();document.cookie=a+\"=\"+c+b+\"; path=/; \"};\r\nthis.check=function(){var a=this.get(f);if(a)a=a.split(\":\");else if(100!=e)\"v\"==h&&(e=Math.random()>=e/100?0:100),a=[h,e,0],this.set(f,a.join(\":\"));else return!0;var c=a[1];if(100==c)return!0;switch(a[0]){case \"v\":return!1;case \"r\":return c=a[2]%Math.floor(100/c),a[2]++,this.set(f,a.join(\":\")),!c}return!0};\r\nthis.go=function(){if(this.check()){var a=document.createElement(\"script\");a.type=\"text/javascript\";a.src=g;document.body&&document.body.appendChild(a)}};\r\nthis.start=function(){var t=this;\"complete\"!==document.readyState?window.addEventListener?window.addEventListener(\"load\",function(){t.go()},!1):window.attachEvent&&window.attachEvent(\"onload\",function(){t.go()}):t.go()};};\r\ntry{(new g(100,\"r\",\"QSI_S_ZN_5o5yqpvMVjgDOuN\",\"https://zn5o5yqpvmvjgdoun-wiley.siteintercept.qualtrics.com/SIE/?Q_ZID=ZN_5o5yqpvMVjgDOuN\")).start()}catch(i){}})();\r\n</script><div id='ZN_5o5yqpvMVjgDOuN'><!--DO NOT REMOVE-CONTENTS PLACED HERE--></div>\r\n<!--END WEBSITE FEEDBACK SNIPPET-->","enabled":false},{"pages":["all"],"location":"header","script":"<!-- Hotjar Tracking Code for http://www.dummies.com -->\r\n<script>\r\n (function(h,o,t,j,a,r){\r\n h.hj=h.hj||function(){(h.hj.q=h.hj.q||[]).push(arguments)};\r\n h._hjSettings={hjid:257151,hjsv:6};\r\n a=o.getElementsByTagName('head')[0];\r\n r=o.createElement('script');r.async=1;\r\n r.src=t+h._hjSettings.hjid+j+h._hjSettings.hjsv;\r\n a.appendChild(r);\r\n })(window,document,'https://static.hotjar.com/c/hotjar-','.js?sv=');\r\n</script>","enabled":false},{"pages":["article"],"location":"header","script":"<!-- //Connect Container: dummies --> <script src=\"//get.s-onetag.com/bffe21a1-6bb8-4928-9449-7beadb468dae/tag.min.js\" async defer></script>","enabled":true},{"pages":["homepage"],"location":"header","script":"<meta name=\"facebook-domain-verification\" content=\"irk8y0irxf718trg3uwwuexg6xpva0\" />","enabled":true},{"pages":["homepage","article","category","search"],"location":"footer","script":"<!-- Facebook Pixel Code -->\r\n<noscript>\r\n<img height=\"1\" width=\"1\" src=\"https://www.facebook.com/tr?id=256338321977984&ev=PageView&noscript=1\"/>\r\n</noscript>\r\n<!-- End Facebook Pixel Code -->","enabled":true}]}},"pageScriptsLoadedStatus":"success"},"navigationState":{"navigationCollections":[{"collectionId":287568,"title":"BYOB (Be Your Own Boss)","hasSubCategories":false,"url":"/collection/for-the-entry-level-entrepreneur-287568"},{"collectionId":293237,"title":"Be a Rad Dad","hasSubCategories":false,"url":"/collection/be-the-best-dad-293237"},{"collectionId":294090,"title":"Contemplating the Cosmos","hasSubCategories":false,"url":"/collection/theres-something-about-space-294090"},{"collectionId":287563,"title":"For Those Seeking Peace of Mind","hasSubCategories":false,"url":"/collection/for-those-seeking-peace-of-mind-287563"},{"collectionId":287570,"title":"For the Aspiring Aficionado","hasSubCategories":false,"url":"/collection/for-the-bougielicious-287570"},{"collectionId":291903,"title":"For the Budding Cannabis Enthusiast","hasSubCategories":false,"url":"/collection/for-the-budding-cannabis-enthusiast-291903"},{"collectionId":291934,"title":"For the Exam-Season Crammer","hasSubCategories":false,"url":"/collection/for-the-exam-season-crammer-291934"},{"collectionId":287569,"title":"For the Hopeless Romantic","hasSubCategories":false,"url":"/collection/for-the-hopeless-romantic-287569"},{"collectionId":287567,"title":"For the Unabashed Hippie","hasSubCategories":false,"url":"/collection/for-the-unabashed-hippie-287567"},{"collectionId":292186,"title":"Just DIY It","hasSubCategories":false,"url":"/collection/just-diy-it-292186"}],"navigationCollectionsLoadedStatus":"success","navigationCategories":{"books":{"0":{"data":[{"categoryId":33512,"title":"Technology","hasSubCategories":true,"url":"/category/books/technology-33512"},{"categoryId":33662,"title":"Academics & The Arts","hasSubCategories":true,"url":"/category/books/academics-the-arts-33662"},{"categoryId":33809,"title":"Home, Auto, & Hobbies","hasSubCategories":true,"url":"/category/books/home-auto-hobbies-33809"},{"categoryId":34038,"title":"Body, Mind, & Spirit","hasSubCategories":true,"url":"/category/books/body-mind-spirit-34038"},{"categoryId":34224,"title":"Business, Careers, & Money","hasSubCategories":true,"url":"/category/books/business-careers-money-34224"}],"breadcrumbs":[],"categoryTitle":"Level 0 Category","mainCategoryUrl":"/category/books/level-0-category-0"}},"articles":{"0":{"data":[{"categoryId":33512,"title":"Technology","hasSubCategories":true,"url":"/category/articles/technology-33512"},{"categoryId":33662,"title":"Academics & The Arts","hasSubCategories":true,"url":"/category/articles/academics-the-arts-33662"},{"categoryId":33809,"title":"Home, Auto, & Hobbies","hasSubCategories":true,"url":"/category/articles/home-auto-hobbies-33809"},{"categoryId":34038,"title":"Body, Mind, & Spirit","hasSubCategories":true,"url":"/category/articles/body-mind-spirit-34038"},{"categoryId":34224,"title":"Business, Careers, & Money","hasSubCategories":true,"url":"/category/articles/business-careers-money-34224"}],"breadcrumbs":[],"categoryTitle":"Level 0 Category","mainCategoryUrl":"/category/articles/level-0-category-0"}}},"navigationCategoriesLoadedStatus":"success"},"searchState":{"searchList":[],"searchStatus":"initial","relatedArticlesList":[],"relatedArticlesStatus":"initial"},"routeState":{"name":"Article3","path":"/article/technology/notable-websites/ebay/get-positive-negative-feedback-ebay-221497/","hash":"","query":{},"params":{"category1":"technology","category2":"notable-websites","category3":"ebay","article":"get-positive-negative-feedback-ebay-221497"},"fullPath":"/article/technology/notable-websites/ebay/get-positive-negative-feedback-ebay-221497/","meta":{"routeType":"article","breadcrumbInfo":{"suffix":"Articles","baseRoute":"/category/articles"},"prerenderWithAsyncData":true},"from":{"name":null,"path":"/","hash":"","query":{},"params":{},"fullPath":"/","meta":{}}},"dropsState":{"submitEmailResponse":false,"status":"initial"},"sfmcState":{"status":"initial"},"profileState":{"auth":{},"userOptions":{},"status":"success"}}How You Get Positive and Negative Feedback on eBay
If you plan to interact on eBay, feedback is very important. Feedback translates to trust and drives the machine that is eBay. If you plan to buy or sell on eBay, you will want to pay special attention to your feedback.
How to get positive feedback
If you’re selling, here’s how to get a good reputation:
- Establish contact with the buyer (pronto!) after the listing ends.
- After you receive payment, send the item posthaste.
- Make sure that the item you ship is exactly in the same condition as you described it.
- Package the item carefully and ship it in an appropriate package.
- React quickly and appropriately to problems — for example, the item’s lost or damaged in the mail, or the buyer is slow in paying.
If you’re buying, try these good-rep tips:
- Send your payment fast.
- Keep in touch through eBay Messages with the seller if problems arise.
- Work with the seller to resolve any problems in a courteous manner.
How to get negative feedback
Okay, you can read this in one of two ways: (a) as what to do if you’re a glutton for punishment or (b) as a list of major blunders (with their antidotes). So here goes: If you’re selling, here’s what to do to tarnish your name big-time:
- Tell a major untruth in the item description.
- Take the money but “forget” to ship the item.
- Package the item poorly so that it ends up smashed, squashed, or vaporized during shipping.
If you’re buying, you can’t get official negative feedback, but the sellers still have their “say.” If you want to make your eBay experience a drag, here’s how to make a serious mess of the feedback comments you get:
- Bid on an item, win the auction, and never respond to the seller.
- Pick up the item in person and give the seller a personal check that bounces and never make good on the payment.
- Ask the seller for a refund because you just don’t like the item.
About This Article
This article can be found in the category:
