{"appState":{"pageLoadApiCallsStatus":true},"articleState":{"article":{"headers":{"creationTime":"2016-07-19T17:58:10+00:00","modifiedTime":"2016-08-23T12:15:22+00:00","timestamp":"2022-09-14T18:15:22+00:00"},"data":{"breadcrumbs":[{"name":"Technology","_links":{"self":"https://dummies-api.dummies.com/v2/categories/33512"},"slug":"technology","categoryId":33512},{"name":"Notable Websites","_links":{"self":"https://dummies-api.dummies.com/v2/categories/33588"},"slug":"notable-websites","categoryId":33588},{"name":"eBay","_links":{"self":"https://dummies-api.dummies.com/v2/categories/33590"},"slug":"ebay","categoryId":33590}],"title":"How You Get Positive and Negative Feedback on eBay","strippedTitle":"how you get positive and negative feedback on ebay","slug":"get-positive-negative-feedback-ebay","canonicalUrl":"","seo":{"metaDescription":"If you plan to interact on eBay, feedback is very important. Feedback translates to trust and drives the machine that is eBay. If you plan to buy or sell on eBa","noIndex":0,"noFollow":0},"content":"If you plan to interact on eBay, feedback is very important. Feedback translates to trust and drives the machine that is eBay. If you plan to buy or sell on eBay, you will want to pay special attention to your feedback.\r\n<h2 id=\"tab1\" >How to get positive feedback</h2>\r\nIf you’re selling, here’s how to get a good reputation:\r\n<ul>\r\n\t<li>Establish contact with the buyer (pronto!) after the listing ends.</li>\r\n\t<li>After you receive payment, send the item posthaste.</li>\r\n\t<li>Make sure that the item you ship is exactly in the same condition as you described it.</li>\r\n\t<li>Package the item carefully and ship it in an appropriate package.</li>\r\n\t<li>React quickly and appropriately to problems — for example, the item’s lost or damaged in the mail, or the buyer is slow in paying.</li>\r\n</ul>\r\nIf you’re buying, try these good-rep tips:\r\n<ul>\r\n\t<li>Send your payment fast.</li>\r\n\t<li>Keep in touch through eBay Messages with the seller if problems arise.</li>\r\n\t<li>Work with the seller to resolve any problems in a courteous manner.</li>\r\n</ul>\r\n<h2 id=\"tab2\" >How to get negative feedback</h2>\r\nOkay, you can read this in one of two ways: (a) as what to do if you’re a glutton for punishment or (b) as a list of major blunders (with their antidotes). So here goes: If you’re selling, here’s what to do to tarnish your name big-time:\r\n<ul>\r\n\t<li>Tell a major untruth in the item description.</li>\r\n\t<li>Take the money but “forget” to ship the item.</li>\r\n\t<li>Package the item poorly so that it ends up smashed, squashed, or vaporized during shipping.</li>\r\n</ul>\r\nIf you’re buying, you can’t get official negative feedback, but the sellers still have their “say.” If you want to make your eBay experience a drag, here’s how to make a serious mess of the feedback comments you get:\r\n<ul>\r\n\t<li>Bid on an item, win the auction, and never respond to the seller.</li>\r\n\t<li>Pick up the item in person and give the seller a personal check that bounces and never make good on the payment.</li>\r\n\t<li>Ask the seller for a refund because you just don’t like the item.</li>\r\n</ul>","description":"If you plan to interact on eBay, feedback is very important. Feedback translates to trust and drives the machine that is eBay. If you plan to buy or sell on eBay, you will want to pay special attention to your feedback.\r\n<h2 id=\"tab1\" >How to get positive feedback</h2>\r\nIf you’re selling, here’s how to get a good reputation:\r\n<ul>\r\n\t<li>Establish contact with the buyer (pronto!) after the listing ends.</li>\r\n\t<li>After you receive payment, send the item posthaste.</li>\r\n\t<li>Make sure that the item you ship is exactly in the same condition as you described it.</li>\r\n\t<li>Package the item carefully and ship it in an appropriate package.</li>\r\n\t<li>React quickly and appropriately to problems — for example, the item’s lost or damaged in the mail, or the buyer is slow in paying.</li>\r\n</ul>\r\nIf you’re buying, try these good-rep tips:\r\n<ul>\r\n\t<li>Send your payment fast.</li>\r\n\t<li>Keep in touch through eBay Messages with the seller if problems arise.</li>\r\n\t<li>Work with the seller to resolve any problems in a courteous manner.</li>\r\n</ul>\r\n<h2 id=\"tab2\" >How to get negative feedback</h2>\r\nOkay, you can read this in one of two ways: (a) as what to do if you’re a glutton for punishment or (b) as a list of major blunders (with their antidotes). So here goes: If you’re selling, here’s what to do to tarnish your name big-time:\r\n<ul>\r\n\t<li>Tell a major untruth in the item description.</li>\r\n\t<li>Take the money but “forget” to ship the item.</li>\r\n\t<li>Package the item poorly so that it ends up smashed, squashed, or vaporized during shipping.</li>\r\n</ul>\r\nIf you’re buying, you can’t get official negative feedback, but the sellers still have their “say.” If you want to make your eBay experience a drag, here’s how to make a serious mess of the feedback comments you get:\r\n<ul>\r\n\t<li>Bid on an item, win the auction, and never respond to the seller.</li>\r\n\t<li>Pick up the item in person and give the seller a personal check that bounces and never make good on the payment.</li>\r\n\t<li>Ask the seller for a refund because you just don’t like the item.</li>\r\n</ul>","blurb":"","authors":[{"authorId":9131,"name":"Marsha Collier","slug":"marsha-collier","description":" <p><b>Marsha Collier</b> is a renowned social media strategist and bestselling author. She authored all editions of <i>eBay For Dummies</i> and co-hosts Computer and Technology Radio. Marsha even made headlines in 2014 when her husband proposed to her over Twitter—the first social media engagement on record! 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She authored all editions of <i>eBay For Dummies</i> and co-hosts Computer and Technology Radio. Marsha even made headlines in 2014 when her husband proposed to her over Twitter—the first social media engagement on record!</p>","authors":[{"authorId":9131,"name":"Marsha Collier","slug":"marsha-collier","description":" <p><b>Marsha Collier</b> is a renowned social media strategist and bestselling author. She authored all editions of <i>eBay For Dummies</i> and co-hosts Computer and Technology Radio. Marsha even made headlines in 2014 when her husband proposed to her over Twitter—the first social media engagement on record! 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Feedback translates to trust and drives the machine that is eBay. If you plan to buy or sell on eBay, you will want to pay special attention to your feedback.\r\nHow to get positive feedback\r\nIf you’re selling, here’s how to get a good reputation:\r\n\r\n\tEstablish contact with the buyer (pronto!) after the listing ends.\r\n\tAfter you receive payment, send the item posthaste.\r\n\tMake sure that the item you ship is exactly in the same condition as you described it.\r\n\tPackage the item carefully and ship it in an appropriate package.\r\n\tReact quickly and appropriately to problems — for example, the item’s lost or damaged in the mail, or the buyer is slow in paying.\r\n\r\nIf you’re buying, try these good-rep tips:\r\n\r\n\tSend your payment fast.\r\n\tKeep in touch through eBay Messages with the seller if problems arise.\r\n\tWork with the seller to resolve any problems in a courteous manner.\r\n\r\nHow to get negative feedback\r\nOkay, you can read this in one of two ways: (a) as what to do if you’re a glutton for punishment or (b) as a list of major blunders (with their antidotes). So here goes: If you’re selling, here’s what to do to tarnish your name big-time:\r\n\r\n\tTell a major untruth in the item description.\r\n\tTake the money but “forget” to ship the item.\r\n\tPackage the item poorly so that it ends up smashed, squashed, or vaporized during shipping.\r\n\r\nIf you’re buying, you can’t get official negative feedback, but the sellers still have their “say.” If you want to make your eBay experience a drag, here’s how to make a serious mess of the feedback comments you get:\r\n\r\n\tBid on an item, win the auction, and never respond to the seller.\r\n\tPick up the item in person and give the seller a personal check that bounces and never make good on the payment.\r\n\tAsk the seller for a refund because you just don’t like the item.\r\n","item_vector":null},"titleHighlight":null,"descriptionHighlights":null,"headers":null},{"objectType":"article","id":195094,"data":{"title":"Leave Feedback on eBay Smartly","slug":"leave-feedback-on-ebay-smartly","update_time":"2016-03-26T21:54:54+00:00","object_type":"article","image":null,"breadcrumbs":[{"name":"Technology","slug":"technology","categoryId":33512},{"name":"Notable Websites","slug":"notable-websites","categoryId":33588},{"name":"eBay","slug":"ebay","categoryId":33590}],"description":"When dealing on eBay, you need to take the feedback system seriously. Check a seller’s feedback profile before you buy and follow these tips. Before you send feedback to another eBay member or read feedback that eBay members have sent you, make sure you do the following:\n\n Before you bid on an item on eBay, do check the seller’s feedback rating by clicking the number that appears next to the seller’s user ID.\n \n Even if you see a large amount of positive feedback, do check to be sure that the seller doesn’t also have a growing number of negative feedback responses — especially recently. In the eyes of other eBay members, you’re only as good as your last few transactions, so beware.\n \n Do take a breather before you leave negative feedback for a seller. eBay doesn’t remove feedback, even if you change your mind or overreact to a situation, and if you leave negative feedback too early, the seller will be less likely to make good.\n \n The seller is not required to leave you feedback when you pay for the item. Feedback is based on the entire transaction, so the buyer may not post any feedback until the item arrives and you’re both happy.\n \n If someone gives you positive feedback, do reciprocate by giving him or her positive feedback, too.\n \n If you receive negative feedback and feel your side of the transaction is worth telling, do be sure to give your reply in a neutral tone. You may also add a line responding to feedback you’ve received, to explain the situation to those who read the comment.\n \n","item_vector":null},"titleHighlight":null,"descriptionHighlights":null,"headers":null},{"objectType":"article","id":189641,"data":{"title":"How to Read eBay Seller Feedback Comments","slug":"for-seniors-how-to-read-ebay-seller-feedback-comments","update_time":"2017-06-20T15:47:18+00:00","object_type":"article","image":null,"breadcrumbs":[{"name":"Technology","slug":"technology","categoryId":33512},{"name":"Notable Websites","slug":"notable-websites","categoryId":33588},{"name":"eBay","slug":"ebay","categoryId":33590}],"description":"Feedback comments are a valuable tool when deciding whether to do business with an eBay seller. If a seller has several negative feedback comments, you may not want to do business with him.\nTo read an eBay seller’s feedback comments, go to the seller’s Feedback Profile by clicking the feedback number (beside the seller’s user ID in the Seller Info box) when you visit an auction/item page. Below the Recent Feedback Ratings, Detailed Seller Ratings, and Member Quick Links are tabs that you click to see (and read) the actual feedback comments. By default, you see the All Feedback tab selected. You may use the other tabs to sort the comments for review:\n\n Feedback as a Seller: These comments are from people who bought something from this seller.\n \n Feedback as a Buyer: When you buy and play by the rules, you get some positive feedback that shows up here.\n \n All Feedback: A conglomeration of all feedback left for the particular member, regardless of whether that person was a buyer or a seller in a transaction. You can tell which party left the feedback because the words Seller or Buyer appear on the right of each comment.\n \n Feedback Left for Others: Checking the type of feedback that a seller leaves about others can give you an insight into his personality. \n \n\nClick the Feedback As a Seller tab and begin perusing the feedback entries for the seller you’re investigating. By scrolling down the feedback history page, you’ll be able to read the actual reviews left by other eBay members. On the Feedback as a Seller tab, you see each member’s user ID, along with his rating and comments. You also see the date when feedback was left, along with the transaction number. If the transaction is 90 days old or fewer, you can click the View Item link to see the transaction.\n\nWhen buying from a seller who sells the same item repeatedly, use the clickable View Item links to past transactions to see whether other buyers of the same item were pleased with their purchases.","item_vector":null},"titleHighlight":null,"descriptionHighlights":null,"headers":null},{"objectType":"article","id":189670,"data":{"title":"For Seniors: How to Respond to eBay Feedback","slug":"for-seniors-how-to-respond-to-ebay-feedback","update_time":"2016-03-26T20:53:25+00:00","object_type":"article","image":null,"breadcrumbs":[{"name":"Technology","slug":"technology","categoryId":33512},{"name":"Notable Websites","slug":"notable-websites","categoryId":33588},{"name":"eBay","slug":"ebay","categoryId":33590}],"description":"After reading feedback you’ve received from other eBay members, you may feel compelled to respond. If the feedback is negative, you may want to defend yourself. If it’s positive, you may want to thank the person who left it.\nTo respond to feedback, click the Feedback link in the drop-down menu under the Account tab on your My eBay page and then click the Go to Feedback Forum link at the top of the page. You’re transported to the Feedback Forum, where you can reply to feedback comments left for you.\n\nClick the Reply to Feedback Received link on the right side of the page in the Feedback Tools box. On the Reply to Feedback page, find the feedback you want to respond to and click the Reply link. Type your response and click Leave Reply.\nIf you want to follow up to a feedback you’ve already left for someone, follow the preceding steps, but click the Follow Up to Feedback Left link on the Feedback Forum page.\nDo not confuse replying to feedback with leaving feedback. Replying does not change the other user’s feedback rating; it merely adds a line below the feedback with your response. Replying is optional and courteous; leaving rated feedback is vital.","item_vector":null},"titleHighlight":null,"descriptionHighlights":null,"headers":null},{"objectType":"article","id":189628,"data":{"title":"For Seniors: How to Get Good Feedback as an eBay Seller or Buyer","slug":"for-seniors-how-to-get-good-feedback-as-an-ebay-seller-or-buyer","update_time":"2016-03-26T20:52:48+00:00","object_type":"article","image":null,"breadcrumbs":[{"name":"Technology","slug":"technology","categoryId":33512},{"name":"Notable Websites","slug":"notable-websites","categoryId":33588},{"name":"eBay","slug":"ebay","categoryId":33590}],"description":"If you’re selling on eBay, getting positive feedback establishes your good-seller reputation. And if you’re buying on eBay, while you can’t get official negative feedback, the seller still has their “say.”\nFeedback as an eBay seller\nHere’s how to get a good reputation as an eBay seller:\n\n Establish contact with the buyer (pronto!) after the listing ends.\n \n After you’ve received payment, send the item quickly.\n \n Make sure that your item is exactly the way you described it.\n \n Package the item well and ship it with care.\n \n React quickly and appropriately to problems — for example, the item’s lost or damaged in the mail, or the buyer is slow in paying.\n \n\nIf you’re selling on eBay, here are some practices to avoid so that you can also avoid tarnishing your name big-time:\n\n Telling a major fib in the item description.\n \n Taking the money but “forgetting” to ship the item.\n \n Packaging the item poorly so that it ends up smashed, squashed, or vaporized during shipping.\n \n\nFeedback as an eBay buyer\nIf you’re buying on eBay, try these good-rep strategies:\n\n Send your payment fast.\n \n Keep in touch through e-mail with the seller.\n \n Work with the seller to resolve any problems in a courteous manner.\n \n\nHere’s how to make your eBay buyer’s feedback comments a serious mess:\n\n Bid on an item, win the auction, and never respond to the seller. \n \n Send a personal check that bounces and never make good on the payment. \n \n Ask the seller for a refund because you just don’t like the item.\n \n","item_vector":null},"titleHighlight":null,"descriptionHighlights":null,"headers":null}]},"relatedArticlesStatus":"success"},"routeState":{"name":"Article3","path":"/article/technology/notable-websites/ebay/get-positive-negative-feedback-ebay-221497/","hash":"","query":{},"params":{"category1":"technology","category2":"notable-websites","category3":"ebay","article":"get-positive-negative-feedback-ebay-221497"},"fullPath":"/article/technology/notable-websites/ebay/get-positive-negative-feedback-ebay-221497/","meta":{"routeType":"article","breadcrumbInfo":{"suffix":"Articles","baseRoute":"/category/articles"},"prerenderWithAsyncData":true},"from":{"name":null,"path":"/","hash":"","query":{},"params":{},"fullPath":"/","meta":{}}},"dropsState":{"submitEmailResponse":false,"status":"initial"},"sfmcState":{"status":"initial"},"profileState":{"auth":{},"userOptions":{},"status":"success"}}How You Get Positive and Negative Feedback on eBay
If you plan to interact on eBay, feedback is very important. Feedback translates to trust and drives the machine that is eBay. If you plan to buy or sell on eBay, you will want to pay special attention to your feedback.
How to get positive feedback
If you’re selling, here’s how to get a good reputation:
- Establish contact with the buyer (pronto!) after the listing ends.
- After you receive payment, send the item posthaste.
- Make sure that the item you ship is exactly in the same condition as you described it.
- Package the item carefully and ship it in an appropriate package.
- React quickly and appropriately to problems — for example, the item’s lost or damaged in the mail, or the buyer is slow in paying.
If you’re buying, try these good-rep tips:
- Send your payment fast.
- Keep in touch through eBay Messages with the seller if problems arise.
- Work with the seller to resolve any problems in a courteous manner.
How to get negative feedback
Okay, you can read this in one of two ways: (a) as what to do if you’re a glutton for punishment or (b) as a list of major blunders (with their antidotes). So here goes: If you’re selling, here’s what to do to tarnish your name big-time:
- Tell a major untruth in the item description.
- Take the money but “forget” to ship the item.
- Package the item poorly so that it ends up smashed, squashed, or vaporized during shipping.
If you’re buying, you can’t get official negative feedback, but the sellers still have their “say.” If you want to make your eBay experience a drag, here’s how to make a serious mess of the feedback comments you get:
- Bid on an item, win the auction, and never respond to the seller.
- Pick up the item in person and give the seller a personal check that bounces and never make good on the payment.
- Ask the seller for a refund because you just don’t like the item.
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