The energy, performance and output of your area of responsibility and the people in it starts with you. So remember these tips, and go forth to energise, enthuse – and inspire! And the profits will come rolling in!
Managing is a people job. Put people first.
Managing is what you do with people, not to people.
Back up your words with actions. People believe what they see more than what they hear.
‘If it’s to be, it begins with me.’
You gain power when you share power with your employees.
Concentrate on the things that you can do.
Don’t worry about the things that you can’t do: find out how to do them – and do them!
Always ask: what do your customers value, and how do you know that they value it?
The best performance starts with clear goals.
You get what you reward.
The more mistakes you make, the closer you are to the right answer.
If you can’t measure performance, you can’t manage it.
Remember: it’s not personal, it’s business.
If you don’t like the way things are today, be patient. Everything will change tomorrow.
Make work fun. Doing so is good for you and for the bottom line.
The simple approach is often the best approach.