Training & Development For Dummies
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There are so many things you may think about to facilitate and encourage participation in a training and development session. Don't worry about learning and perfecting all of them.

Many of them will become as natural as good communication skills. That's because many are natural. In effect, it comes down to your reaction to the learners and the learning situation.

How do you REACT to ensure an environment that encourages the best opportunities for participation? How do you REACT to create the best learning experience? This mnemonic, a tool for remembering, will help you remember the basics for encouraging participation:

  • Relaxed and informal atmosphere

  • Encourage participation

  • Accept them where they are

  • Communication is open, friendly, and honest

  • Take control of their own learning

This quote by Theodore Roosevelt speaks volumes about why some facilitators are successful and others are not. "People don't care how much you know until they know how much you care." Care about your participants and their learning.

About This Article

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About the book author:

Elaine Biech is president and managing principal of ebb associates inc, an organizational and leadership development firm that helps organizations work through large-scale change. Her 30 years in the training and consulting field include support to private industry, government, and non-profit organizations.

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