Training & Development For Dummies
Book image
Explore Book Buy On Amazon

Everyone makes mistakes, but some are bigger than others. When you are training your employees, your mistakes can make the difference between business success and failure. Steer clear of committing these sins:

  • Starting late and wasting time

  • Being poorly prepared and lacking content knowledge

  • Displaying distracting habits

  • Ignoring participants’ needs and interrupting their questions

  • Lacking enthusiasm

  • Reading from a script

  • Neglecting to tell participants WIIFM (“what’s in it for me?”)

About This Article

This article is from the book:

About the book author:

Elaine Biech has been in the training and consulting field for over a quarter of a century. She is President of ebb associates inc, an organizational development and custom training design firm that helps organizations work through large-scale change, and has been featured in The Wall Street Journal.

This article can be found in the category: