Telephone Sales For Dummies
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Time management is one of the most important skills a telephone sales professional can have. Here are a few tips to make the most of your sales time:

  • Manage distractions. When you're on task, turn off your cellphone, hold your calls, switch off the you've-got-mail notice, sign out of instant messaging and social media, and hang up a do-not-disturb sign.

  • Keep phone calls short. Schedule phone calls for no longer than 15 minutes.

  • Take advantage of voice mail. When you're simply delivering information, time the calls for early morning or evening. You're more likely to get voice mail and avoid a lengthier conversation.

  • Maximize drive time. Keep a collection of self-help, professional-improvement, and motivational CDs in your car and pop them in when you're driving to work or to an appointment.

About This Article

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About the book author:

Dirk Zeller specializes in training and coaching sales people and speaks regularly at industry events. He is the author of the bestselling Success As a Real Estate Agent For Dummies.

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