Wireless Network Administration: Integrating iPhone with Microsoft Exchange - dummies

Wireless Network Administration: Integrating iPhone with Microsoft Exchange

The iPhone can integrate with Microsoft Exchange e-mail. There are three procedures you must follow to do that. First, you must enable the mobile services feature of Microsoft Exchange. Second, you must enable ActiveSync for the user’s mailbox. And third, you must configure the iPhone to connect to the user’s Exchange mailbox. The following sections describe each of these procedures.

Enabling Exchange Mobile Services

To enable an Exchange mailbox for the iPhone, you must first enable the Exchange Mobile Services feature on the Exchange server. Note that this procedure must be done just one time for each Exchange server. Here are the steps:

  1. Log on to the Exchange server with an Exchange Administrator account.

  2. Choose Start→Administrative Tools→Exchange System Manager.

  3. In the navigation pane, expand the Global Settings node.

  4. Right-click Mobile Services and then choose Properties.

    The dialog box shown in Figure 3-1 appears.


  5. Select all the check boxes on the General tab.

    This step enables all the capabilities of Outlook Mobile Access and Exchange ActiveSync.

  6. Click OK.

  7. Close Exchange System Manager.

    You’re done!

Enabling ActiveSync for a user’s Exchange mailbox

Once you have enabled Exchange Mobile Services for your Exchange server, you can enable ActiveSync for the user’s Exchange mailbox. Enabling ActiveSync allows the mailbox to be synchronized with a remote mail client such as an iPhone.

Here are the steps:

  1. Choose Start→Administrative Tools→Active Directory Users and Computers.

    The Active Directory Users and Computers console opens.

  2. Expand the domain and locate the user you want to enable mobile access for.

  3. Right-click the user and choose Properties.

  4. Click the Exchange Features tab.

    The Exchange Features options are displayed.


  5. Enable all three options listed under Mobile Services.

    If the options aren’t already enabled, right-click each option and choose Enable.

  6. Click OK.

  7. Repeat Steps 5 and 6 for any other users you want to enable mobile access for.

  8. Close Active Directory Users and Computers.

That’s all there is to it. After you have enabled these features, any users running Windows Mobile will be able to synchronize their handhelds with their Exchange mailboxes.

Configuring the iPhone for Exchange e-mail

Once ActiveSync is enabled for the mailbox, you can configure the iPhone to tap into the Exchange account by following these steps:

  1. On the iPhone, tap Settings, then tap Mail, Contacts, Calendars, and then tap Add Account.

    The screen shown below appears.


  2. Tap Add Account.

    The screen below appears, allowing you to choose the type of e-mail account you wish to add.


  3. Tap Microsoft Exchange.

    The screen below appears, which lets you enter the basic information for your Exchange account.


  4. Enter your e-mail address, Windows username, and password.

    For most installations, you should leave the Domain field empty. (If the e-mail configuration doesn’t work, come back to this screen and enter your domain name here.)

  5. Tap Next.

    The screen shown below appears.


  6. Enter either the DNS name or the IP address of your Exchange server.

  7. Tap Next.

    The screen shown below appears. This screen lets you select which mailbox features you want to synchronize: Mail, Contacts, or Calendars.


  8. Select the features you want to synchronize and then tap Done.

    The e-mail account is created.

After the e-mail account has been configured, the user can access it via the Mail icon found on the iPhone’s home page.