Network Troubleshooting: Booting in Safe Mode

Windows provides a special start-up mode called Safe Mode that’s designed to help fix misbehaving computers. When you start your computer in Safe Mode, Windows loads only the most essential parts of itself into memory — the bare minimum required for Windows to work. Safe Mode is especially useful when your computer has developed a problem that prevents you from using the computer at all.

To boot your computer in Safe Mode, first restart the computer. Then, as soon as the computer begins to restart, start pressing the F8 key — just tap away at it until a menu titled Advanced Boot Options appears. One of the options on this menu is Safe Mode; use the up- or down-arrow keys to select that option and then press Enter to boot in Safe Mode.