Information to Record about Your Telecom Carriers

By Stephen P. Olejniczak

Part of Telecom For Dummies Cheat Sheet

If you’re managing a telecom system, you have to keep track of a great deal of information, not the least of which is the local- and long-distance carriers you use. The following list shows you what to record about each type of telecom company:

Info on Long Distance Carrier Info on Local Carrier
Company Name Company Name
Account Number Account Number
Customer Service # PIC Freeze (Yes / No)
Cust Svc Escalation # Customer Service #
Provisioning Contact Provisioning Contact
Provisioning Phone # Provisioning Phone #
PIC Code Features
1010 + Dial around code
Date contract expires
Intrastate Rate
Interstate Rate