How to Configure Outlook for Exchange 2016

By Doug Lowe

After you create an Exchange 2016 mailbox for a network user, you can configure that user’s Outlook client software to connect to the user’s account. Although you can do this configuration directly within Outlook, it’s better to do it outside Outlook, using the Control Main Mail applet. Here are the steps:

1Open Control Panel and then open the Mail applet.

The dialog box appears.

2Click the Show Profiles button.

The dialog box appears, listing the mail profiles that already exist on the computer.

3Double-click the user’s profile.

The Mail Setup dialog box appears.

4Click the E-mail Accounts button.

The Account Settings dialog box appears.

5Click the New icon.

An Add E-mail Account dialog box appears.

Don’t enter your email address as prompted in this dialog box; instead, proceed to Step 6.

6Click the Manually Configure Server Settings or Additional Server Types option and then click Next.

A dialog box asks you what type of email account you want to create. The choices are:

  • Outlook.com or Exchange ActiveSync Compatible Service
  • POP3 or IMAP

7Select the Outlook.com or Exchange ActiveSync Compatible option and then click Next.

The dialog box appears.

8Enter the name of the Exchange server and the username in the appropriate text boxes; then click Next.

After your account information is verified, a confirmation message is displayed.

9Click OK.

The confirmation message goes away, and the last page of the E-Mail Accounts Wizard appears.

10Click the Finish button.

The wizard is dismissed.

11Choose File → Exit to close Outlook.

Outlook will close.

12Restart Outlook.

The mailbox should be configured.