Questions to Ask a Mortgage Loan Modification Expert - dummies

Questions to Ask a Mortgage Loan Modification Expert

By Ralph R. Roberts, Lois Maljak, Joseph Kraynak

Part of Loan Modification For Dummies Cheat Sheet

When facing home foreclosure, you may want to discuss your options with a loan modification expert. Screen candidates carefully to make sure they have what it takes to successfully modify your mortgage. Always ask the following questions:

  • Are you licensed or certified, and if so, in which profession?

  • How long have you been in business?

  • How long have you been doing loan modifications?

  • How many loan modifications have you handled?

  • Of the total number of cases you’ve taken on, how many resulted in an affordable loan modification?

  • How many successful modifications have you negotiated with my lender?

  • How many clients have you turned away?

  • Who’s going to negotiate on my behalf?

  • Are you an attorney? Will I meet with an attorney?

  • How many hours does an attorney spend on my file?

  • How much do you charge?

  • Do I have to pay upfront?

  • What’s your refund policy?

  • If I reject the lender’s offer because it isn’t affordable or reasonable, do I get a refund?

  • I’m also considering Company XYZ; are you familiar with them?