Troubleshooting Your Wireless Network - dummies

By Sean Walberg, Loyd Case, Joel Durham, Jr., Derek Torres

Part of Wireless All-in-One For Dummies Cheat Sheet

If you can’t seem to load any Web pages, it’s time to troubleshoot your wireless network. This checklist can help you figure out why your wireless network is broken.

Things to look out for:

  • Can your computer connect to the wireless router?

  • Can you access the administrative Web page of your router?

  • Does your computer get an IP address from the router? Right click on the wireless icon in your system tray and select Status (Windows XP), or Network and Sharing Center (Vista) to find your IP address.

  • Are you connected to the wireless network? If the previous step indicates you aren’t, make sure that your computer’s wireless SSID and password are the same as what is on the access point.

  • Are you within range of your access point? If your signal strength is low then consider relocating your router or computer closer to each other to improve the signal strength.

  • Plug in using an Ethernet cable instead of wireless to see if you can access the Internet.

  • Is the router plugged in to the wall and operating? Look for lights on the device. Also consider unplugging your router and plugging it back in.

  • Can your router connect to the Internet?