How to List Contact Information on a Resume
When developing a resume, start with your contact information — name, mailing address, and so on. Your resume should include the following contact information, at the top, in this order:
Name: Always place your name first on your resume. Otherwise, a job computer may mistake Excellent Sales Representative for your name and file you away as Ms. Representative. Display your name in larger (or bolder) type than the rest of the contact information.
Mailing address: Unless there’s a reason to hide your physical location on your resume, which you could do with a mail box address, you should include a street name with the unit number, city, state, and zip code.
Some resume advisers say the need to give a street address is no longer valid. The theory is that stating city and state is adequate in view of today’s concerns about personal privacy and identity theft. However, if you apply to a company career site and are asked to upload or paste your resume in a window, you’re probably being entered into an applicant tracking system (ATS), also called a candidate management system or applicant management system.
ATS systems check your e-mail address and sometimes your physical address to look for duplicates. If you leave off your physical address, the system may not accept your resume, or if it does, you may not receive an acknowledgment if the company sends acknowledgment communications by postal mail.
If you’re a college student or member of the military who’ll be returning home, give both addresses, labeled Current Address and Permanent Address. You can add operational dates for each address, but don’t forget to delete a date after it’s passed.
Valid telephone number: Use a personal phone number, including the area code, where you can be reached or where the recruiter can leave a message. Don’t record a clever message — play it straight.
Don’t allow children to answer this line. If you must share a telephone with kids, emphasize the need for them to answer the phone professionally and to keep their calls short. In addition to — or instead of — a landline, give your mobile (cell) telephone number.
Other contact media: Also give your e-mail address, and, if you have one, your Web page address.
What about using company resources? Should you ever use your employer’s e-mail address or letterhead? Many employers see an employee’s use of company resources to find another job as small-time theft.
In certain situations, however, you can use your company’s help. For example, when a company is downsizing, it’s expected to provide resource support for outplacement. Contract employment is another exception: When you’re ending the project for which you were hired, your employer may encourage you to use company resources. You can indicate permission to use them in your resume’s cover letter.