IT Help Desk Jobs: Bureau of Labor Statistics Technology Information

By Tyler Regas

Before you head for a job at an IT help desk, or any other job for that matter, it’s a good idea to know where that might take you. There may not be a lot of love for the U.S. government these days, but it is really good at one thing: collecting statistics.

The Bureau of Labor Statistics, or BLS, is a government agency that tracks how people work in the United States of America, and that information is ridiculously detailed — so much so, that you can trace the rise and fall of almost any kind of job.

Here are two charts from the BLS that show how active the IT industry is for analysts and support staff.


Note the various industries that are most active, and you can get a sense of the secondary knowledge that a firm grasp of can only help when it comes to securing a position.


The simple truth, easily understood without charts and math and whatnot, is that everyone in just about every industry uses technology and, therefore, must be supported. Technology is enabling and supportive, but not necessarily reliable if left unmanaged.

If you’d like to see for yourself, check out the