How to Create Opportunities at Your IT Help Desk Job

By Tyler Regas

Getting an IT help desk job is a chance for you to make an opportunity. Sir Francis Bacon once said, “A wise man will make more opportunities than he finds.” Pay heed to these critical words. Opportunity will not simply land in your lap, at least not often. That means you need to make as much opportunity as you can.

You can make opportunity for yourself outside of education by pushing to learn more associated technologies.

Keep in mind, though, that if you are skilled at systems administration, it may not be a good idea to start teaching yourself advanced programming. There’s nothing wrong with knowing how to program, but it is an utterly different discipline and will derail your efforts to improve as a systems administrator.

You can make opportunity for yourself in your education by seeking courses that add to your base and finding educators with whom you have an affinity. While taking associated courses is a logical course of action, it is just as much an expectation that you take whatever instructor you are given. This expectation isn’t necessarily true. Because you select the courses, you also have some room to choose your teacher.

Sit in the classes. Talk to your teachers. Don’t just take what you are offered. It’s not always the best choice for you.

Finally, you can make opportunity for yourself when you start working. Do everything you are asked, volunteer to work on things that need to be done, and never be afraid to say, “I don’t know.” This is where you will gain critical and valuable on‐the‐job training in technologies that aren’t taught in school.

Forging a path for yourself is a deeply important aspect of your career. You are your best and most effective advocate, and the best way to leverage your own talents is to use and improve them. Never, ever stop moving forward and be positive, and you will be the captain of the ship that is your life. Corny, but true.