How to Access Etsy FAQs - dummies

By Kate Gatski, Kate Shoup

With as many members as Etsy has, odds are, you’re not the first person in the history of the site to have thought of the question you need answered. In fact, certain questions — “How do I purchase an item on Etsy? How do I set up my shop? How do I list an item?” — get asked a lot.

For this reason, Etsy has compiled FAQs (that is, a list of frequently asked questions and their answers) for your perusal.

To access the Etsy FAQs, follow these steps:

1Click the Help link that appears along the top of any Etsy page.

The Help page opens.

2Click the Check the FAQs link at the bottom of the Help page.

A list of categories appears.

3Click a category.

A list of questions and topics appears.

4Scroll through the list to find a question that you want to answer or a topic you want to explore.

Keep in mind that there are multiple ways to ask the same question. If you don’t find exactly what you’re looking for, you’re answer may be found under a related question.

5Click a question or topic in the list.

Etsy displays an article pertaining to that topic or question.