Customer Experience For Dummies
Book image
Explore Book Buy On Amazon

Of course, you want to keep your business focused on customer satisfaction! People have different approaches to dealing with clients and customers, define your own style and you can better serve both customers and co-workers — and improve sales. Managers have special communications issues to figure out, but every employee should know some do's and don'ts that relate to customer-service e-mails.

About This Article

This article can be found in the category: