How to Tag Contacts in Skype for Business

By Rosemarie Withee, Ken Withee, Jennifer Reed

In Skype for Business, you can tag your contacts for status change alerts. There are times when you need input from team members. The best way to do it quickly is to reach out to your team members, either one-on-one or to all of them at once, via an ad hoc virtual meeting.

Knowing your team members’ availability through their presence status helps you decide what course of action to take. If you see that someone’s presence is green, it’s usually acceptable to start a conversation through IM and then add audio or video if needed. When all you need is a Yes/No answer, IM will suffice. If you need more of a discussion, it’s better to add audio or video and even share screen if possible.

But what if your contact is red or yellow and you want to be able to catch that person as soon as he or she is green? The most efficient way to solve this problem is by tagging your contact for status change alerts. When you tag a contact, you get a notification when his or her presence status changes. Here’s how:

  1. From the Contacts tab in Skype for Business, right click on the contact.
  2. Click Tag for Status Change Alerts (see the figure, left).

When your contact changes his status, you get a pop-up alert on your screen (see the figure, right).

39_1_Tag
Tagging a contact for status change alerts.

If you no longer want to be alerted of status changes, just right-click on the contact and click Tag for Status Change Alerts to disable the alert.