Training for an Office 365 Implementation - dummies

Training for an Office 365 Implementation

By Ken Withee, Jennifer Reed

Microsoft Office 365 is easy to use and has very intuitive interfaces. However, that doesn’t mean that you can just turn it on and tell everyone to “go wild.” To get users ready for the plunge, you need to start with training.

Use a simple formula known as the tell, show, do method. Here’s what you do:

  1. Tell people how Office 365 works.

  2. Show everyone how it works with a live demo.

  3. Let people get their hands dirty and do it on their own.

This strategy works great for all types of technology training.

The Office 365 product is made up of a basket of products. These products include Office Professional Plus, SharePoint Online, Exchange Online, and Lync Online. The different plans that make up Office 365 include various permutations of product features. For example, in order to get Office Professional Plus with your plan, you need to purchase Enterprise plan E3 or E4.

Attempting training for such a broad product as Office 365 can be challenging. For example, providing training on just the Office Professional Plus piece can consume a great deal of effort because the product is made up of a number of applications, including Word, Excel, PowerPoint, Outlook, OneNote, Publisher, Access, InfoPath, SharePoint Workspace, and Lync.

Rather than focus on training for each of these components, a better strategy might be to focus on how they integrate with SharePoint Online, Exchange Online, and Lync Online.

Microsoft has a number of partners that provide training for Office 365. You can search the Office 365 Marketplace for the word ‘training’ to find a list of training companies. Access the Office 365 Marketplace.