Predictable Costs Come with Office 365
When you move to the cloud, you are taking all the uncertainty out of the cost of the infrastructure and implementation. With Office 365, Microsoft has already undertaken all the risky implementation projects that come along with enterprise software. The result of uncertainty is difficulty in planning and conflict.
A CFO or Project Manager would rather have an accurate figure than a low figure that could triple. If you talk to a chief financial officer, accountant, or project manager and ask them the type of project they prefer, they will tell you the one that comes in on budget. Unfortunately, in the technology industry, a predictable budget can be a difficult goal to achieve. Technology, by its very nature, has a lot of uncertainty and gray areas.
An analogy people like to use for custom software or a difficult implementation has to do with painting. Great technologists are often more artist than engineer. As a result, you might get an absolutely phenomenal product, or you might get a complete disaster that is five or ten times over budget and completely unusable.
That is not to say that Microsoft teams did not come in over budget or that Microsoft did not spend three or four times what they thought it would take to get Office 365 up and running. But that doesn’t matter to you. You know exactly how much Office 365 will cost you, and you won’t have to worry about overruns.
Microsoft won’t tell you that it is actually going to cost four times more per month because the software is complicated. In fact, Microsoft has a service guarantee so that if the software is not up and running per the agreement, then they are on the hook for it.