How to Set an Automatic E-Mail Forwarder in Exchange Server 2010

By Doug Lowe

A forwarder is an email feature that automatically forwards any incoming e-mail to another e-mail address. This feature is most often used when an employee in the network is on vacation or leave, and the employee’s manager requests that someone else temporarily handle the absent employee’s e-mail.

To configure a forwarder, follow these steps:

  1. In Server Manager, choose Tools→Microsoft Exchange Server 2010→Exchange Management Console.

    This command fires up the Exchange Management Console.


  2. In the Navigation pane, navigate to Microsoft Exchange→Microsoft Exchange On-Premises→Recipient Configuration.

  3. Right-click the mailbox for the user whose e-mail you want to forward and then choose Properties from the contextual menu.

    This summons the mailbox Properties dialog box.

  4. Click the Mail Flow Settings tab.

    The Mail Flow settings are displayed.


  5. Double-click Delivery Options.

    The Delivery Options dialog box appears.

  6. Select the Forward To check box.

  7. Click the Browse button.

    The Select Recipient dialog box appears.

  8. Select the recipient you want to forward the e-mail to and then click OK.

    The name you selected is displayed in the text box next to the Browse button in the Delivery Options dialog box.

  9. (Optional) If you want the e-mail to be delivered to this user’s mailbox in addition to the forwarding address, select the Deliver Message to Both Forwarding Address and Mailbox check box.

    If you leave this option deselected, only the forwarding address will receive the e-mail; the mail won’t be delivered to this user’s mailbox.

  10. Click OK to close the Delivery Options dialog box.

    You return to the mailbox Properties dialog box.

  11. Click OK to dismiss the Properties dialog box.