Valuable Galaxy Tablet Q&A - dummies

By Dan Gookin

Q & A is a great way to get help with your Galaxy tablet! Not only is it an effective way to express certain problems and solutions, but some of the questions might also cover things you’ve been wanting to ask.

“I can’t turn the tablet on (or off)!”

Yes, sometimes a Galaxy Tab locks up. Samsung has been asked about this issue specifically, and the folks there said it’s impossible for a Galaxy Tab to seize! Despite their denial, if you press and hold down the Power Lock button for about 8 seconds, the tablet turns off or on, depending on which state it’s in.

You may have had a program lock the Galaxy Tab tight; even the 8-second Power Lock button trick doesn’t work. In that case, wait 12 minutes or so, just letting the tablet sit there and do nothing. Then press and hold down the Power Lock button for about 8 seconds, and the tablet turned itself back on.

“The touchscreen doesn’t work!”

The touchscreen requires a human finger for proper interaction. The tablet interprets the static potential between the human finger and the device to determine where the touchscreen is being touched.

You cannot use the touchscreen when you’re wearing gloves, unless they’re specially designed, static-carrying gloves that claim to work on touchscreens.

The touchscreen might also fail when the battery power is low or when the tablet has been physically damaged.

It’s been said that there is an Android app for cats. That implies that the touchscreen can also interpret a feline paw for proper interaction. Either that or the cat holds a human finger in its mouth and manipulates the app that way. It’s hard to say for certain.

“The battery doesn’t charge!”

When your battery isn’t charging, start at the source: Is the source providing power? Is the cord plugged in? The cable may be damaged, so try another cable.

When charging from a USB port on a computer, ensure that the computer is turned on. Most computers don’t provide USB power when they’re turned off. Also, some USB ports may not supply enough power to charge the Tab. If possible, use a port on the computer console (the box) instead of a USB hub.

“The tablet gets so hot that it turns itself off!”

Yikes! An overheating gadget can be a nasty problem. Judge how hot the tablet is by seeing whether you can hold it in your hand: When it’s too hot to hold, it’s too hot. Or if you’re using your Galaxy tablet to cook an egg, it’s too hot.

Turn off the tablet and let the battery cool.

If the overheating problem continues, have the tablet looked at for potential repair. The battery might need to be replaced. It seems there’s no way for you to remove and replace the battery in a Galaxy Tab.

Do not continue to use any gizmo that’s too hot! The heat damages the electronics. It can also start a fire.

“It doesn’t do landscape mode!”

Not every app takes advantage of the tablet’s capability to reorient itself horizontally and vertically. For example, many games set their orientations one way and refuse to change, no matter how you hold the tablet. So, if an app doesn’t go into landscape mode, that doesn’t mean anything is broken.

Confirm that the orientation lock isn’t on: Check the Quick Settings on the notifications shade to ensure that the Screen Rotation item is on; otherwise, the screen doesn’t reorient itself.