Getting Support for Your iPad
Every new iPad comes with a year’s coverage of the hardware and 90 days’ worth of free technical support. Apple is known for its helpful customer support, so if you’re stuck, I recommend that you try it. Here are a few options you can explore for getting help:
- Apple Store
Go to your local Apple Store (if one is handy) to see what the folks there may know about your problem. It’s best to make an appointment to avoid long lines.
- Apple’s support website
Visit iPad Support. You can find online manuals, discussion forums, and downloads on this site, and you can use the Apple Expert feature to contact a support person by phone.
- iPad User Guide for iOS 12
Download the manual for free.