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The Experts at Dummies
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Published:
April 17, 2018

Business Skills All-in-One For Dummies

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Overview

Find workplace success There are some things that will never go out of style, and good business skills are one of them. With the help of this informative book, you’ll learn how to wear multiple hats in the workplace no matter what comes your way—without ever breaking a sweat. Compiled from eight of the best Dummies books on business skills topics, Business Skills All-in-One For Dummies offers everything you need to hone your abilities and translate them into a bigger paycheck. Whether you’re tasked with marketing or accounting responsibilities—or anything in between—this all-encompassing reference makes it easier than ever to tackle your job with confidence.

  • Manage a successful operation
  • Write more effectively
  • Work on the go with Microsoft Office 365
  • Deal with marketing, accounting, and projects with ease

If you’ve ever dreamed about being able to juggle all your work responsibilities without ever dropping the ball, the book is for you.

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About The Author

The Experts at Dummies are smart, friendly people who make learning easy by taking a not-so-serious approach to serious stuff.

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business skills all-in-one for dummies

CHEAT SHEET

In a business environment of complexity and uncertainty, excellent decision-making skills are paramount; learn how to make faster and more informed decisions on the fly. Next, discover the common project management pitfalls to avoid in the ever-growing array of huge, complex, and technically challenging projects in today's world.
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Articles from
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How do you create email campaigns that move your customers along the customer journey in a way that creates long-term brand engagement? And how do you do so without spamming or annoying your customers the way so many brands can do? The following information walks you through five types of email campaigns so that you know how to build email campaigns that will work for your business.
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Although you likely won’t admit to being a micromanager of your business, it is a guarantee that your staff knows. Here is a set of characteristics that indicate you’re probably a micromanager: You frequently feel overwhelmed by work while others wait for you to tell them what to do. This indicates that you’re bearing the brunt of the workload and not delegating.
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Working with risk is risky. Every business venture comes with some degree of it. Although your mind can assess risk logically, psychologically, you handle risk in a totally different way. Here, you learn how to calculate risk in your mind, look at how human psychology works when facing risk, and, finally, show you how to avoid underestimating risk.
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A company’s culture is revealed in the quality of the workplace relationships and how well the company treats change or handles the unexpected. One way to find out whether your company embraces or fears change is to determine where it falls on the innovation curve. Introducing the innovation curve A company’s position on the innovation curve indicates how it thinks about, embraces, or adapts to change.
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In a business environment of complexity and uncertainty, excellent decision-making skills are paramount; learn how to make faster and more informed decisions on the fly. Next, discover the common project management pitfalls to avoid in the ever-growing array of huge, complex, and technically challenging projects in today's world.
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Your blog should not be reinventing itself from week to week and month to month. You and your audience can derive more value from your blog if you create a predictable structure to the types of content you publish. To offer a predictable structure, you create content segments. A content segment is a blog post format that repeats on a set schedule and follows a similar style and template.
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If you want to improve your business writing, you need to figure out how to effectively focus on a single individual and simultaneously deliver a powerful, far-reaching message. One concrete example is almost always more effective than reams of high-flown prose and empty adjectives.Make things real for your readers with these techniques: Tell stories and anecdotes.
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If you want to engage your readers, make sure you integrate a little WIIFM. The marketing acronym WIIFM stands for what's in it for me. Figuring out what's going to engage your readers often takes a bit of thought. To make people care, you must first be able to answer the question yourself. Why should they care?
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Guidelines for business writing are not theoretical. They're practical and supported by research studies on how people respond to the written word. Fortunately, you don't have to read the research. Most word-processing software, including Microsoft Word, and several websites have digested all the data and offer easy-to-use tools to help you quickly gauge the readability of your writing.
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Anywhere along the path to increased responsibility, you may be tempted to hang on to control, thinking that it’s part of being “in charge.” Actually, letting go of control is the basic skill needed. If you don’t learn to let go, you run the risk of micromanaging. As a micromanager, you direct every action and must verify the accuracy of every decision because you don’t trust that your employees are competent.
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You may have heard the saying, “Conflict builds character, but crisis defines it.” Sooner or later, something you’re working on in your business will not go as planned — perhaps with disastrous results — and you’ll have to deal with it. How you handle yourself in such situations is a defining moment in the development of your leadership ability.
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If you want to improve your business writing, consider how you will hook your reader. Only in rare cases these days do you have the luxury of building up to a grand conclusion, one step at a time. Your audience simply won't stick around. The opening paragraph of anything you write must instantly hook your readers.
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After you use the Six Sigma methodology to identify the root cause of the problem, you need to select and implement a solution. Chances are the problem has many solutions. So a decision matrix can help you decide which solution to pursue. A decision matrix, often called a Pugh matrix, evaluates alternative solutions by comparing each along a series of objectives.
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Sometimes, it is much easier to import contacts than to start from scratch. You can use the LinkedIn function to import your email contacts into LinkedIn. To do so, follow these steps: Click the My Network icon on the top navigation bar to display your network page. Click the More options link below the Your Contact Import Is Ready section on the left side of the screen.
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Who do people in your business turn to in times of uncertainty, when they need to take action but don’t know what action to take, or when they have a problem they can’t solve on their own? Leaders. In short, leaders are the people others look to when a decision must be made. But you already knew that. What you may not know is what a leader isn’t: He or she is not the one with all the answers, and not necessarily the one with the authority.
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One way to address negative aspects in the workplace and ensure that employees can work well together as a team is to pay attention to working relationships. The world may be unpredictable, but the quality of working relationships provides stability. In workplaces where trust, a sense of belonging, and genuine care for each other are cultivated, employees can focus on giving the company or the project their absolute best.
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The project-progress report is a project’s most common written business communication. The report reviews activities performed during a performance period, describes problems encountered and the corrective actions planned and taken, and previews plans for the next period.The information here helps you identify the audience for your project-progress report, provides pointers on what to include in your report, and suggests how to keep that content interesting so it doesn’t put your team to sleep.
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It can be difficult to really grab the attention of people through business writing. As you sit down to write, remember that people like to see benefits instead of features. People care about what a product or service can do for them, not what it is. Features describe characteristics — a car having a 200 mph engine; an energy drink containing 500 units of caffeine; a hotel room furnished with priceless antiques.
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You can improve your business writing by imagining your readers. Even when an audience is new to you, you can still make good generalizations about what these people are like — or, even better, their concerns.Suppose you're a dentist who's taking over a practice and you're writing to introduce yourself to your predecessor's patients.
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Digital marketing campaigns are more successful if you offer value in advance. Doing business online is different from doing business in person or even over the phone. In many cases, the prospective customer has no further information about your business than what is presented to her online. To acquire new leads and customers, you need to build trust and lead with value to build a relationship with your prospects or customers.
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After you analyze the situation, identify root causes, and implement the new process, you must continue to monitor the new process to assure that you maintain the improvements you’ve achieved. One statistical method you can use to do this is the process control chart.Two other tools, the run chart and the histogram, are also used to monitor the process.
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For effective and participatory decision-making in businesses, relationships must be stable and people must know whom to go to — and this is where size comes into play. In theory, at a certain point, an organization just becomes too large to accommodate those kinds of relationships.So what’s the tipping point?
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The short everyday words you use in ordinary speech are almost always best for business writing. They're clear, practical, and direct. They're also powerful enough to express your deepest and widest thoughts. They're the words that reach people emotionally, too, because they stand for the most basic and concrete things people care about and need to communicate about.
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Several forces are pushing decision-makers to hold an expanded view not only of their businesses, but of their roles as well. Here are the highlights: The shift away from the old notion that you’re either a specialist or a generalist: You may specialize in a function, but you’ll always need to know where you fit in terms of the company’s success and how the company dovetails into the rest of the world.
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As a business owner, you will no doubt be faced with decisions. Some will be simple, others not so much. Keep in mind that effective decisions are important to the functionality of your business. An effective decision has these characteristics: Reflects a positive attitude: Negativity is like glue. It slows everything down, saps energy, and undermines momentum.
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